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Upcoming training and events

Operational Risk - Maturity Assessment and The Future of Operational Risk Discipline

19.05.25

Workshop

Operational Risk - Maturity Assessment and The Future of Operational Risk Discipline

This advanced workshop focuses the Operational risk implementation journey, from its early stages to being fully implemented, introducing a ‘maturity ladder’ for measuring progress and outlining the key characteristics of each phase.
Commercial Finance Conference 2025

SOLD OUT

20.05.25

Conference

Commercial Finance Conference 2025

Our popular Commercial Finance Conference returns on Tuesday 20 May 2025, and will focus on unlocking growth and supporting businesses to develop and succeed in challenging times.
Handling Complaints and The Consumer Duty

22.05.25

Workshop

Handling Complaints and The Consumer Duty

The complaint handling rules might not have changed much over the last two decades but the Consumer Duty has certainly changed things. The FCA has made it very clear that it expects to see a positive cultural shift in the way firms behave and treat their customers when they complain. This workshop will help you handle complaints effectively and in…