Due to essential system maintenance, users will be unable to login to the UK Finance website from 09:00 - 13:00 on Thursday 3 December 2020. During this period users will also be unable to book onto events or view member-only content. UK Finance apologises for any inconvenience this may cause and we look forward to welcoming you back soon.

Thank you.

Business Recovery - Mortgages

As temporary support for customers impacted by coronavirus unwinds, firms will continue to support customers who are in financial difficulty beyond 31 October, whether or not they have taken payment deferrals.

To support mortgage members to plan and respond to the likely increase in arrears customers, we have collated UK Finance industry best practice documents, data tables and other useful resources here. We will continue to update these materials, including training and learning opportunities for members in the coming months.



There are several ways for you to pay whether you have access to the internet or not. Use our interactive tool and find out what options are available to you.

Use interactive tool Click through arrow