Due to essential system maintenance, users will be unable to login to the UK Finance website from 09:00 - 13:00 on Thursday 3 December 2020. During this period users will also be unable to book onto events or view member-only content. UK Finance apologises for any inconvenience this may cause and we look forward to welcoming you back soon.

Thank you.

Covid-19 Customer Support

The UK banking and finance industry has introduced a wide range of measures aimed at helping consumers affected as a result of the coronavirus pandemic.

These include mortgage payment holidays for homeowners and those with buy-to-let businesses where tenants are unable to meet payments, as well as help for homemovers. Payment holidays are available for customers with unsecured debt and the payment limit on contactless cards has been increased. More information on the support available can be found below.



There are several ways for you to pay whether you have access to the internet or not. Use our interactive tool and find out what options are available to you.

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