Covid-19 Payments Support

Contactless limit changes FAQS

The new £45 limit is being introduced in recognition of the growing popularity of contactless payments among consumers. Last year, £80.5 billion was spent using contactless payments, an increase of 16 per cent on the year before.

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Chargeback rights and Section 75

These FAQs set out some frequently asked questions about chargeback rights and rights under Section 75 of the Consumer Credit Act in the context of holiday cancellations and difficulties following the recent outbreak of the coronavirus.

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Making payments safely in lockdown

Over the coming months, at some point some of you may find yourself unable to leave your home for basic supplies – such as groceries or medical products. This may be for a short time, or it may be for an extended period if you are in a high-risk category, as specified by the UK government. Regardless, there are several ways for you to pay for these items whether you have access to the internet or not.

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MAKING PAYMENTS SAFELY IN LOCKDOWN - INTERACTIVE TOOL

There are several ways for you to pay whether you have access to the internet or not. Use our interactive tool and find out what options are available to you.

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