Customers

UK Finance is a member-focused organisation that supports members to help them achieve the best outcomes for their customers.

We provide insight, expertise and guidance to members, and advocate on their behalf with the industry, government and regulators. We lead and promote initiatives in the banking and finance industry which enhance standards, facilitate innovation and increase competitiveness to the good of members’ customers. We work with our members and the industry to lead and develop customer-focused solutions in payments, lending, fraud prevention and many other areas. We act always in the best interests of consumers, businesses and wider society.