Webinar overview:

The new PSR APP fraud reimbursement regulations will be with us by the time of this webinar. With receiving banks now mandated to provide 50 per cent of the sending bank’s reimbursement costs for a scam, financial institutions across the UK will be facing the significant costs of shared liability.

However, some will feel the burn far more than others. Those with fast, accurate inbound and outbound fraud scoring could barely notice the difference, having already stopped huge swathes of these scams from coming to fruition. This protection for both banks and their customers is a hugely positive outcome of this step change in regulation.

The surge in innovation behind these technologies is critical for outsmarting the increasing risks for financial institutions facing tough regulation. The use of Advanced Behavioral Analytics and Machine Learning models is now prolific, and emerging solutions including Generative AI will raise the game even further.

In this webinar we hear from Gavin Coull, Fraud Subject Matter Expert at Featurespace, the leader in enterprise technology that prevents fraud and financial crime, and Matt Jones, Director of Operational Risk & Financial Crime at Sainsbury’s Bank, who will share their views in the wake of the PSR APP regulation, and discuss what more can be done to keep financial institutions ahead of the criminals.

Key takeaways:

  • Discover the most effective ways to detect APP scams today
  • Learn how advanced technologies, powered by best-in class machine learning models, offer real-time protection
  • Hear about the outstanding results beginning to emerge from highly-anticipated trials and real-world applications of this technology
  • Defeat APP scammers now with the cutting edge of fintech innovation.
Area of expertise:
Christine Farrow

Christine Farrow

Principal, UK Finance

Gavin Coull

Gavin Coull

Fraud Subject Matter Expert, Featurespace

Gavin has had an extensive career in the UK banking industry, spanning over 35 years between Royal Bank of Scotland, Virgin Money and NatWest and has ...

Gavin has had an extensive career in the UK banking industry, spanning over 35 years between Royal Bank of Scotland, Virgin Money and NatWest and has spent around 20 years of that focussing on customer security and fraud prevention. He built and led a global e-crime team, has developed bank-wide fraud prevention strategies and managed major transformation programmes. As a customer and advocate of the Featurespace ARIC Risk Hub solution, he moved to be part of the Subject Matter Expert team at Featurespace with a focus on payment fraud and scams.

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Matt Jones

Matt Jones

Director of Operational Risk & Financial Crime, Sainsbury’s Bank

Matt has worked for over 20 years in the UK financial services with risk and financial crime roles in Nationwide and for the last 7 years at Sainsbury...

Matt has worked for over 20 years in the UK financial services with risk and financial crime roles in Nationwide and for the last 7 years at Sainsbury’s Bank. As well as leading on fraud prevention strategy, Matt is also currently MLRO at Sainsbury’s giving him valuable insight into both the challenge of mitigating payment fraud and scams and effectively managing downstream money laundering threats. He is an advocate of breaking down the silos between internal economic crime functions underpinned by effective IT and data management solutions.” 

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Matt Clare

Matt Clare

VP – Fraud & 3D Secure Operations, Thredd

Matt has over 20 years cards and payments experience in European and global Operations roles at Citi, GE and Zempler Bank as well as working with over...

Matt has over 20 years cards and payments experience in European and global Operations roles at Citi, GE and Zempler Bank as well as working with over 100 diverse Thredd clients in his 7 years there. Most recently Matt and team have launched Thredds integration with Featurespace with a growing number of Thredd clients benefitting from enhanced fraud protection. 

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Featurespace

Featurespace

Featurespace is the world leader in enterprise technology that prevents fraud and financial crime. With a mission to make the world a safer place to t...

Featurespace is the world leader in enterprise technology that prevents fraud and financial crime. With a mission to make the world a safer place to transact, Featurespace helps banks and financial institutions protect customers, and reduce risk and business operating costs by providing industry-leading machine learning, fraud & financial crime prevention solutions.

Featurespace invented Adaptive Behavioral Analytics and Automated Deep Behavioral Networks and is the first to profile both genuine and fraudulent behavior to identify and block criminal activity in real time. Both are patent pending technologies that are central to Featurespace’s award winning ARIC™ Risk Hub.

Featurespace was named as one of the winners of the International PETs challenge, which was convened to drive innovation in Privacy-Enhancing Technologies that reinforce democratic values and announced at President Biden’s second Summit for Democracy. In October 2023, Featurespace developed a propriety Generation AI foundation model, the World’s First Large Transaction Model, TallierLTM™ . Developed for the payment industry due to the model's expertise in processing transactional data that improves fraud detection by up to 71%.

Over 70 direct customers and 200,000 institutions have put their trust in Featurespace’s technology including HSBC, NatWest, TSYS, Worldpay, Contis, Danske Bank, Akbank, Edenred and Permanent TSB. Founded in 2008, and headquartered in Cambridge, UK Featurespace has a team of over 400, operating globally from seven locations.

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  • Chief Risk Officer
  • MLRO
  • Head of Fraud
  • Head of Risk
  • Fraud Analyst
  • Head of Product
  • Head of Customer Experience

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