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Since launching the Conduct and Culture Academy in 2018 we have coached more than 100 senior conduct leaders from across our membership to help them exceed regulatory expectations, and provide them with the practical skills needed to effect the changes in conduct risk management and culture required by a regulated firm’s board.
You can download a comprehensive brochure on the Academy here.
Yet, the landscape of supervision continues to change. To meet this demand we have reshaped the Academy to meet the challenges faced by all conduct-regulated firms, from retail and small business banking, to loans, mortgages, cards and payments, sales and trading, research, advisory, capital markets, corporate lending, private banking, asset management, wholesale and retail insurance, broking, and related providers such as ‘fintech’ suppliers and other transaction support services.
PLEASE READ OUR COVID-19 GUIDANCE FOR THIS ACTIVITY
UK Finance is actively monitoring the latest guidance - our priority is the safeguarding and welfare of our colleagues, members and delegates. As such all of our academies are enabled for both digital delivery or face to face.
Book now or register your place: We are aware that for many firms the option to book/pay to attend our future activities at the moment is severely restricted. In response to member requests we have added an option for you to register your interest. Please press the Book Now button below and follow the instructions to register your place and we'll be back in touch in a few weeks to discuss your interest. If you have any questions, please email the team: training@ukfinance.org.uk
About the Academy
The heart of the academy remains unchanged; delegates will experience an intensive programme where they will develop practical skills, frameworks and behaviours to put customers and ethical values at the heart of decision-making, helping them to manage conduct and culture as required by regulators and Board risk governance.
Attendance is at two two-day workshops between April 2021 and May 2021, supplemented by highly focused reading lists and downloadable resources. Along the way, delegates receive practical ‘lessons learnt’ podcasts, discuss any topical concerns in confidence with expert faculty members, and enjoy participating in a dedicated private forum where attendees review experiences, gaining and sharing practical advice from other senior conduct professionals.
The philosophy of the academy is to assess and respond to the needs of the cohort organisations in order to tailor the curriculum to changing and specific needs.
The Academy brings together
We combine these to provide a practical, effective action programme to embed and report on exemplary conduct and culture in your organisation. The Academy is an academically sound opportunity for your organisation to develop innovative, structured, effective long-term human risk strategies that deliver business value as well as regulatory comfort.
Who Should Attend?
We welcome a range of different job types from your firm to attend the Academy, from Senior Managers, to compliance to other ‘human risk’ disciplines, including HR, risk governance, financial crime, and general counsel.
Booking
If you would like to register for the Academy, please email Training@ukfinance.org.uk, or call the team on +44 20 3934 1197 .
Workshop themes and dates
Any questions?
A comprehensive brochure on the Academy can be downloaded here.
Take this training in-house
If you have five or more delegates who wish to attend this workshop, it may be more cost effective to run it in-company. To find out more about in-company training, please contact the team on 0203 934 1197 or training@ukfinance.org.uk.
WORKSHOP ONE – Enhanced Conduct and Culture frameworks to embed best practice and drive value
Workshop Detail
Workshop Detail
WORKSHOP TWO – Assessing and Managing Culture
Workshop Outline
Workshop Detail
WORKSHOP THREE – Building better MI for management and reporting
Workshop Outline
Workshop Detail
WORKSHOP FOUR – Innovative behavioural initiatives to embed conduct and culture and drive value
Workshop Outline
Workshop Detail
Financial practitioner turned specialist researcher in the field of regulated Conduct
Roger Miles researches human-factor risks in regulated financial sector firms and helps steer their responses to the new “behavioural regulation” of Conduct, Culture and Reputation Risk. He works directly with firms’ leadership groups and delivers visiting lectures at the universities of London (LSE; Imperial College), Cambridge, and Cranfield (UK Defence Academy). His published work includes the industry standard handbook Conduct Risk Management: A behavioural approach (Kogan Page); the Encyclopaedia of Key Concepts in the LSE’s annual Behavioral Economics Guides (behavioraleconomics.com); the Conduct and Culture video series for Finance Unlocked (financeunlocked.com); and for Thomson Reuters, more than a decade of popular commentaries on risk culture.
Working both with sector groups including UK Finance’s Academy initiative, which he co-founded, and directly with senior leaders in regulated firms, he assembles and develops improved indicator sets and reporting formats. As part of this process, he gathers and socializes best practice in measuring and reporting human-factor risk among several hundred regulated firms, typically engaging one-to-one with more than 3000 attested Senior Managers each year. He is also an invited contributor to regulatory change initiatives in the finance, technology and food sectors in the UK and internationally, as behaviour-based regulation expands across other jurisdictions, working with current programmes across the EU, USA, Australia, Japan, Singapore and South Africa.
After Oxford degrees and audit training with PwC, he advised major public companies as a partner in investor relations firm Georgeson & Co. He later led risk communication initiatives for banking advocacy groups the BBA in London and FBE Brussels, and for HM Government (Cabinet Office, Defra). He was awarded a PhD (Risk, King’s College, London) for his original, live, concurrent research into banks’ rule-gaming of regulatory capital reporting during 2006-7. In a research paper at LSE in 2010, he accurately predicted the regulatory regime change to a Conduct-based approach.
Managing Director of Calitor
You will benefit from attending if you work within any of the roles listed below: