Webinar overview: 

The PSR reimbursement rules are scheduled to come into play and will require that victims of APP fraud are fully reimbursed, with the cost being split 50:50 between sending and receiving firms. 

To protect customers and prevent multiple potentially large fraud claims becoming a significant cost to business, financial services companies will need to be confident they have the right intelligence and strategies in place to detect fraudulent payments and mules. 

Given the challenging timescales, it’s unlikely that many organisations will have refined their approach by the time the new rules come into effect and will need to iterate these over time.

To help you prepare, in this session we will be considering:

  • The physical, digital and behavioural intelligence available to support you in identifying fraudulent payment networks and why Confirmation of Payee alone is not enough.
  • Modelling and analysis that can be applied to help you vet and manage mules, to guide them in determining appropriate treatment strategies.
  • Hidden risk signals that can be used to identify social engineering as strong indicators of potential APP fraud.
  • How intelligence sharing between banks is enhancing fraud strategies and uncovering new insight. 

Join us and learn about the different approaches that major banks and challengers are employing to support them in detecting and preventing APP fraud.

Area of expertise:
Rob Woods

Rob Woods

Director, International Fraud & Identity, LexisNexis® Risk Solutions

Rob Woods is a senior expert for LexisNexis® Risk Solutions with a particular focus on fraud, identity, Authentication and biometrics. With more than ...

Rob Woods is a senior expert for LexisNexis® Risk Solutions with a particular focus on fraud, identity, Authentication and biometrics. With more than a decade in threat readiness and fraud prevention, Rob is a leading industry expert on this topic.

Rob is responsible for international market planning for financial services for LexisNexis® Risk Solutions. One of his core priorities within the fraud and identity leadership team is delivering the product portfolio and planning the strategic roadmap to service current and future client needs.

Rob’s background and product expertise has led the design and delivery of major agile transformation programmes in financial services that are purposefully focused on authentication, fraud and digital identity. A notable project was the implementation of an authentication as a service platform for PSD2 / strong customer authentication at Lloyds Banking Group.  

Rob’s philosophy is customer oriented, which he applies to create services that are centred on identity protection and focused upon a smooth digital banking experience, whilst enabling end users to shop and carry out online transactions with confidence.

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Christine Farrow

Christine Farrow

Principal, Payment Scheme Fraud Prevention Lead, UK Finance

Christine has led the industry's fraud prevention activities on bank account abuse for seven years, recently becoming the Industry Money Mule lead. Ch...

Christine has led the industry's fraud prevention activities on bank account abuse for seven years, recently becoming the Industry Money Mule lead. Christine was responsible for developing a cross-sector partnership with the Police and National Trading Standards, resulting in the launch of the award-winning Banking Protocol, aimed at protecting vulnerable consumers within bank branches. This national initiative is embedded within the policing plan for all 45 UK Police Forces, is used by 54 national financial institutions as well as the Post Office and is now being expanded to other banking channels.

Christine began her career as a Masters graduate with the Metropolitan Police, spending nine years with the Met in total, five of which were in fraud prevention.

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LexisNexis® Risk Solutions

LexisNexis® Risk Solutions

With our unique approach to data, insight, and analysis enables our customers to uncover complex risks, identify hidden opportunities and see what oth...

With our unique approach to data, insight, and analysis enables our customers to uncover complex risks, identify hidden opportunities and see what others can’t see, helping them to make smarter, more-timely decisions, with greater clarity.

LexisNexis® Risk Solutions helps many of the world’s most recognisable financial brands to cut through the noise and see what matters when assessing complex fraud and identity verification challenges or navigating the complexity of KYC, AML, and other CDD screening processes.

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Primarily Banks but also any other payment services providers.