New technology is about to radically alter how we engage with organisations and each other, in both 3D and altered 2D web environments. A fundamental part of how organisations are learning to embrace this change is to ensure they understand the importance of trust in this equation.

Do they have the trust of their customers, and do they understand enough about them to reciprocate that trust?

The answer to that equation will be one factor that determines those who sink or swim in this new virtual world.

LexisNexis® Risk Solutions and The Future Laboratory™ have created a ground-breaking report that explores a ‘citizen first’ perspective on digital trust to unpack, analyse and explore some of the key concepts shaping digital trust and identity authentication.

The report is a must-read for those who need to ensure they’re prepared for the changes being driven by new trust ‘ecosystems’ that are shaping future digital environments. The report will help to ensure organisations are ready to cope with the expectations of their customers as they look to safely navigate between these 3D and 2D virtual worlds.

Join the webinar where we will be discussing the following:

Digital Trust: Why Now? – A call to action on the increasing importance of digital trust to society and business.
The circle of trust: What to know – What is digital trust’s outlook and why a change of approach is needed.
The trust landscape: What’s happening? – What are the sociocultural changes taking place shaping future ‘trust’ requirements.
The pillars of digital trust and how to win – A practical framework to meet future industry requirements of digital trust.

Area of expertise:

Data & Research Economic Crime Payments, Innovation & Resilience

Rob Woods

Director, International Fraud & Identity, LexisNexis® Risk Solutions

Rob Woods is a senior expert for LexisNexis® Risk Solutions with a particular focus on fraud, identity, Authentication and biometrics. With more than ...

Rob Woods is a senior expert for LexisNexis® Risk Solutions with a particular focus on fraud, identity, Authentication and biometrics. With more than a decade in threat readiness and fraud prevention, Rob is a leading industry expert on this topic.

Rob is responsible for international market planning for financial services for LexisNexis® Risk Solutions. One of his core priorities within the fraud and identity leadership team is delivering the product portfolio and planning the strategic roadmap to service current and future client needs.

Rob’s background and product expertise has led the design and delivery of major agile transformation programmes in financial services that are purposefully focused on authentication, fraud and digital identity. A notable project was the implementation of an authentication as a service platform for PSD2 / strong customer authentication at Lloyds Banking Group.

Rob’s philosophy is customer oriented, which he applies to create services that are centred on identity protection and focused upon a smooth digital banking experience, whilst enabling end users to shop and carry out online transactions with confidence.

Phillip Mind

Director Digital Technology and Innovation, UK Finance

Phillip is Director for Digital Technology and Innovation at UK Finance. He has a particular focus on how legislative and regulatory policy impacts...

Phillip is Director for Digital Technology and Innovation at UK Finance.

He has a particular focus on how legislative and regulatory policy impacts digital transformation in finance and banking. He works across the digital transformation landscape on digital identity, AI, new digital money, tokenisation, open banking and data protection.

His previous role focussed on influencing payments strategy and regulation in the UK. Phillip has a public policy background with previous roles at HM Treasury and in local government.

He currently sits on the FCA Innovation Advisory Group and Smart Data Council.

David Birch

International Keynote Speaker, Author, 15Mb Ltd and Consult Hyperion

David G. W. Birch is an author, advisor and commentator on digital financial services. He is an international keynote speaker and recognised thought l...

David G. W. Birch is an author, advisor and commentator on digital financial services. He is an international keynote speaker and recognised thought leader in digital identity and digital money. David is Principal at 15Mb Ltd., his advisory practice, and Global Ambassador for Consult Hyperion, the secure electronic transactions consultancy. He is Non-Executive Chairman of Digiseq Ltd and holds a number of other board-level advisory roles with companies in Europe and the USA including Tillo, PaymentWorks, Au10tix and YourSafe.

His latest book “The Currency Cold War—Cash and Cryptography, Hash Rates and Hegemony” was published in May 2020. His previous book “Before Babylon, Beyond Bitcoin: From money we understand to money that understands us” was published in June 2017 with a foreword by Andrew Haldane,Chief Economist at the Bank of England. The LSE Review of Books said the book should be “widely read by graduate students of finance, financial law and related topics as well as policy makers involved in financial regulation”. The London Review of Books called his earlier book “Identity is the New Money'' fresh, original, wide-ranging and “the best book on general issues around new forms of money”.

More information is available at www.dgwbirch.com and you can follow him @dgwbirch on Twitter.

Philip Bonhard

Head of Experience Design for Homes + Mortgages , Lloyds Banking Group

Dr Philip Bonhard is the Head of Experience Design for Homes + Mortgages at LBG. In a nutshell his teams are responsible for considering human needs b...

Dr Philip Bonhard is the Head of Experience Design for Homes + Mortgages at LBG. In a nutshell his teams are responsible for considering human needs before jumping to solutions and then helps getting the right designers on-board, like UX, Service, Visual, and Conversation Designers etc.

Before that he headed up Experience Design for the Economic Crime Prevention Platform, which included all matters of FinCrime, Fraud, Identity and Authentication. Prior to joining Lloyds, he worked in academia, big consulting firms and ran his own design agency. He holds a PhD in Human Computer Interaction from University College London.

Most importantly he's passionate about designing products / services that make people's lives better. Other than that he likes to build stuff for his two daughters and baby son and tinker with his raspberry pie / arduino boards with the occasional Lego thrown in. He strongly believes that building stuff is more important than describing it.

LexisNexis® Risk Solutions

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry speciﬁc content with advanced technol...

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry speciﬁc content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efﬁciency.

We use the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative solutions enable organisations to manage risks like identity theft, fraud, money laundering and terrorism, and prevent ﬁnancial crimes.

LexisNexis® Risk Solutions brings together physical identity attributes, including name, address, date of birth; with behavioural biometrics; and a powerful contributory database of digital identity intelligence: electronic devices and associated digital personas; enabling organisations to make more reliable fraud and risk decisions.