Webinar overview: 

The UK property market is undergoing a period of significant transformation. Regulatory reform, economic uncertainty, and increasing consumer expectations are all placing new demands on how property transactions are managed.

In this webinar we hear from expert voices exploring how lenders, brokers, and conveyancers can address the challenges in the market. We will be discussing the latest market shifts, regulations, and implications for your business and clients.

This webinar is a space for open, future-focused discussion on what’s working, what’s changing, and where opportunities lie.

Learning outcomes:

  • a clear view of the regulatory and market changes shaping UK property transactions
  • insight into how lenders, brokers and conveyancers can work together more effectively
  • practical strategies to reduce friction, mitigate risk, and improve the end-to-end experience
  • the role of digital tools in tackling challenges like delays, fraud, and customer frustration 

Whether you’re navigating complex legal requirements or seeking to improve speed and service, this session will provide valuable insights and perspectives from across the market. 

We’ll close with a live Q&A - where you get the chance to ask questions and join the conversation.

Andy Brown

Andy Brown

Head of Product, PEXA

Andy is a skilled product leader with a strong track record of motivating large teams and delivering customer focused solutions. With over 20 years in...

Andy is a skilled product leader with a strong track record of motivating large teams and delivering customer focused solutions. With over 20 years in financial services he specialises in mortgage lending and property risk.Previously at a high street lender where he managed a multi product backlog serving over a million customers, today Andy is the Head of Product at PEXA where he has helped define and develop an industry first solution that creates certainty in the property completion process.Experienced across the full product lifecycle and in modern technologies, Andy brings both technical insight and collaborative energy to every project.

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Angela Hesketh

Angela Hesketh

Head of Market Development , PEXA

Angela is a dual-qualified conveyancer with an extensive understanding of the challenges within residential property law and practice. Transitioning t...

Angela is a dual-qualified conveyancer with an extensive understanding of the challenges within residential property law and practice. Transitioning to consultancy, she advised startups on reshaping the industry whilst streamlining conveyancing processes.  With a career marked by a passion for positive change Angela has been an influential force in the residential property industry.  Today Angela is the Head of UK Market Development for PEXA offering a digital proposition that combines title validation, secure financial settlement via RTGS at the Bank of England and lodgement with land registry all within a collaborative workspace. She continues to have an unrelenting dedication to transformation together with a commitment to a more efficient, transparent, and user-centric property market.  Angela sits as an Executive Member of the Open Property Data Association, Co-Chair of the Digital Identity Working Group of the Digital Property Market Steering Group,  a professional member of the CILEX Disciplinary Tribunal and is an active participant of the Home Buying and Selling Council.  Beyond the day job Angela is a mum of two, loves to travel and is a qualified executive coach and yoga teacher. 

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Stephen Ward

Stephen Ward

Director of Strategy and External Relations, The Council for Licensed Conveyancers

Stephen leads on the CLC’s strategy development and delivery.Stephen has a background in the civil service and political campaigning as well as busine...

Stephen leads on the CLC’s strategy development and delivery.

Stephen has a background in the civil service and political campaigning as well as business strategy in the private sector. For several years Stephen was Director of Communications and Corporate Social Responsibility at the Law Society.

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John Baguley

John Baguley

Principal, Mortgage Policy, UK Finance

PEXA

PEXA

PEXA is a secure digital property completions platform that seamlessly handles financial settlements and title lodgement simultaneously. We sit a...

PEXA is a secure digital property completions platform that seamlessly handles financial settlements and title lodgement simultaneously. 

We sit at the centre of the property transaction, where money is exchanged for home ownership, delivering that moment with certainty, security, and confidence. 

Our trusted technology is used for over 90% of property transactions in Australia, helping over 20,000 families a week safely settle their homes. 

Now, we've developed a platform tailored to the UK’s unique challenges - helping lenders with a more secure property completion process, enabling fraud protection and transparency, improving the customer experience and reducing unexpected delays, costs and drop-outs.

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Lenders:

  • C-Suite & Executive Leadership
  • Chief Operating Officer (COO) – owns operational transformation and efficiency
  • Chief Risk Officer (CRO) – concerned with risk reduction and compliance
  • Chief Technology Officer (CTO) / Chief Information Officer (CIO) – leads digital transformation and
  • integration decisions
  • Head of Mortgages / Director of Mortgage Lending – owns the mortgage strategy and platform partnerships

Change, Innovation, and Transformation:

  • Head of Digital Transformation
  • Head of Change Delivery
  • Innovation Director

Operational and Mortgage Processing

  • Mortgage Operations Director / Manager
  • Head of Lending Operations
  • Completions Manager

Others

  • Head of Legal (Retail Lending)
  • Head of Risk & Controls (Mortgages)
  • Mortgage Compliance Officer
  • Head of Mortgage Technology

Conveyances:

Firm Leadership & Strategic Decision-Makers

  • Managing Partner or Managing Director
  • Head of Conveyancing
  • Director of Property Law / Legal Services Director

Operational and Team Management

  • Operations Director / Manager
  • Conveyancing Team Leader
  • Practice Manager
  • Head of Legal Operations

Technology, Risk, and Compliance · 

  • COLP (Compliance Officer for Legal Practice)
  • COFA (Compliance Officer for Finance & Administration)
  • IT Director / Head of Legal Tech
  • Risk & Compliance Manager Fee Earners and Influencers
  • Senior Conveyancer / Licensed Conveyancer
  • Property Solicitor