Workshop overview:

This training provides a deep dive into operational risk appetite and key risk indicators, two topics that continue to pose challenges for firms. It introduces the appetite and divergent opinions surrounding it, examining whether operational risk is consciously taken for reward or is merely mitigated downwards. The workshop then proceeds to practical implementation, proposing a three-stage process to developing a risk appetite that is meaningful and used for decision making.

The second part addresses KRIs, the essential measures of appetite, examining them from a practical perspective, focusing on their purpose, design and benefit to the business. The workshop introduces a framework for assessing whether a metric is useful or useless; and reviews examples of effective (and not so effective) indicators. It also includes two practical exercises of drafting an appetite statement and developing predictive KRIs.

The workshop is structured to provide the delegates with crucial knowledge as well as ample opportunities for group work and discussion, to address emerging themes and benchmark solutions with peer firms. It is packed with practical tips and hints and ends with ‘make a difference’ discussion, where attendees share takeaways that will make a real difference to their organisation. The training is based on a best-selling book, Operational Risk Management of Financial Services: A practical guide to establishing effective solutions, which serves as a base for the workshop materials and enables continuous learning.

Learning outcomes:

  • Explore the approaches to operational risk appetite 
  • Compare risk appetite statements of peer firms 
  • Structure a value-added operational risk appetite statement 
  • Understand KRIs and their use in risk management 
  • Examine practical examples of valuable KRIs
  • Make a difference: consider steps that you can take to enhance risk appetite and KRI set

Interested in taking any of our workshops in-house?

Whether you are seeking to upskill your team, enhance productivity or foster a culture of continuous learning, we can deliver customised training programmes designed to meet your specific needs. If you have an enquiry, you can complete the in-house form and our training team will be in touch with next steps.

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We are running similar workshops in operational risk, that may be relevant to you or a colleague, see below for details. 

If you would like to attend one or more sessions or have multiple delegates interested from your organisation, please contact us for a discount. 

Elena Pykhova

Elena Pykhova

Trainer

Elena Pykhova is award-winning risk expert, author, international trainer and educator. She is the founder of a boutique risk management consultancy, ...

Elena Pykhova is award-winning risk expert, author, international trainer and educator. She is the founder of a boutique risk management consultancy, The OpRisk company, specializing in risk transformation, board and executive level advice on effective operational and enterprise risk management strategy, design and implementation. Elena is an author of a best-selling book, Operational Risk Management in Financial Services: A Practical Guide to Establishing Effective Solutions

She is a renowned educator, running public and in-house training courses in the UK and internationally for world-leading organisations including Euronext, the Moller Center Cambridge University and the Institute of Internal Auditors. Elena is a thought leader, influencer and founder of a prominent industry think tank, the Best Practice Operational Risk Forum. She is a former Director for Education at the Institute of Operational Risk and chair of the Expert Panel for the Association of Foreign Banks. Passionate about the discipline, she founded her training and consulting practice after 20 years of experience in senior roles at Fortune 500 companies. 

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The course has been designed to appeal to risk professionals and individuals responsible for implementing risk management practices, or interested to learn about effective risk solutions, including:

  • Operational risk
  • Enterprise risk 
  • Compliance
  • Governance and control
  • Internal audit
  • Risk champions
  • Heads of departments
  • Directors and senior executives