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Difficult Conversations for Mortgage Arrears | 11 November

Understand what the FCA expects of a firm when dealing with clients in arrears with their mortgage, especially as most of these clients are now deemed vulnerable.

Economic Crime-1476972303
Commercial Customer Risk Series | 11 November to 6 December

The series includes hands-on sessions which provide practical support for staff members working closely with clients in analytical roles, increasing their ability to understand both financial and non-financial commercial customer risk issues.

NIB - London
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Our Learning Hub hosts the Invoice Finance and Asset-Based Lending-specific interactive training on a range of topics relevant to the industry, as well as the Foundation, Certificate and Diploma qualifications, covering the journey right through from newcomer to leader.

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Stay Ahead of Fraud: Exclusive Insights from UK Finance's Half-Year Report
Webinar

30.10.24

Webinar

Stay Ahead of Fraud: Exclusive Insights from UK Finance's Half-Year Report

Fraudsters are becoming ever more sophisticated—are you keeping pace? Join us for an exclusive webinar with industry experts Ben Poxon from UK Finance and Daniel Holmes from Feedzai as they reveal the crucial findings from the UK Finance Half-Year Fraud Report. Discover how the latest fraud trends are reshaping the banking sector and what they…
Scotland Mortgage Lunch 2024

31.10.24

Receptions and dinners

Scotland Mortgage Lunch 2024

We are delighted to announce we are hosting the Scotland Mortgage Lunch at The InterContinental George Hotel in Edinburgh on the 31st October 2024. For this first time, this year’s event will be lunch rather than dinner. We have listened to feedback from our attendees and have made this change to ensure it’s easier and more cost effective for…
Key Conversation: New Digital Asset Money
Key conversations series

04.11.24

Seminar

Key Conversation: New Digital Asset Money

Join the latest in our 'Key Conversations' series, for a half day event focused on Digital Assets & Money where we will reflect on the policy and regulatory progress within the digital assets and money ecosystem.
Vulnerability and Consumer Duty Academy – Autumn 2024

05.11.24

Academy

Vulnerability and Consumer Duty Academy – Autumn 2024

In our twelfth cohort of the award-winning Vulnerability and Consumer Duty Academy, we will be bringing this to life across twelve sessions including an induction, a graduation and ten interactive, practical and problem-solving online workshops.
'Right First Time’ Culture Measurement for Regulatory Reporting - Session 1
Conduct and Culture Series

05.11.24

Workshop

'Right First Time’ Culture Measurement for Regulatory Reporting - Session 1

This session aims to equip business and risk function leaders with the knowledge and tools necessary to optimise the measurement of organisational culture for regulatory reporting purposes. Participants will learn about the latest regulatory expectations, explore advanced methodologies for cultural assessment, and discover how to integrate…
Complaints – The Process and Our Customer Experience

06.11.24

Workshop

Complaints – The Process and Our Customer Experience

This workshop will provide a supportive environment for individuals tasked with overseeing complaints strategically or managerially, offering a platform for open dialogue, learning and thoughtful reflection on meeting regulatory standards and the practical impacts and challenges we all face in meeting those expectations.
SS1/23: The Journey so far – Practical Implications and Key Considerations
Webinar

06.11.24

Webinar

SS1/23: The Journey so far – Practical Implications and Key Considerations

SS1/23 went live in May 2024. How are firms faring? o Firms have faced significant challenges to not only ensure MRM governance and policies are enhanced, but to operationalise these enhancements across a broad spectrum of areas including developing a comprehensive inventory of Models and DQMs, uplifting model development and validation practices,…
Operational Risk - Session 5: Incorporating ESG into Operational Risk Framework
Operational Risk Series

11.11.24

Workshop

Operational Risk - Session 5: Incorporating ESG into Operational Risk Framework

Whilst more progress has been achieved in embedding ESG into financial risk frameworks, such as credit and market, understanding of Operational risk integration is still developing. This interactive workshop provides a succinct and practical overview of key ESG components and offers a step-by-step guide for integrating ESG risk management into the…
Difficult Conversations for Mortgage Arrears

11.11.24

Workshop

Difficult Conversations for Mortgage Arrears

Join us in this upcoming workshop to enhance your understanding of regulatory requirements and their significance, improve your communication strategies with debtors, develop effective debt collection tactics, and learn techniques for handling difficult calls. Don't miss this opportunity to enhance your debt collection skills.

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