Events & training schedule

45 Results

May 2026

Fundamentals of Payments

This comprehensive two-day professional development programme provides in-depth understanding of the global payments ecosystem and how payment systems interconnect and operate.

Spaces available

13 May 2026 - 14 May 2026

Introduction to Root Cause Analysis for Financial Services

Financial Services firms face relentless challenges, from Operational Resilience and Consumer Duty to outages, cyber threats, and reconciliation breaks. This hands-on 3-hour workshop equips you with practical Root Cause Analysis skills to fix problems at the source, not just the symptoms.

Spaces available

Internal Capital Adequacy Assessment Processes (ICAAP) - Good-Practice Principles

This workshop will demonstrate a range of practical steps that can be taken to assist an efficient and effective ICAAP process, as well as suggest industry good-practice.

Spaces available

Operational Risk: Maturity Assessment and The Future of Operational Risk Discipline

This advanced workshop focuses the Operational risk implementation journey, from its early stages to being fully implemented, introducing a ‘maturity ladder’ for measuring progress and outlining the key characteristics of each phase.

Spaces available

Taking and Evidencing Reasonable Steps

Join our workshop and you'll gain the capacity to understand what regulators expect from you. You'll become an expert in identifying the evidence required and gather numerous examples that will help you fulfil your prescribed and other obligations.

Spaces available

Money Laundering Reporting Officer (MLRO) Essentials

An essential skills session for Money Laundering Reporting Officers (MLROs) and nominated officers. Learn from common pitfalls we've identified through work with real clients and get up to speed with recent trends in enforcement.

Spaces available

June 2026

Designing and Implementing Scenario Exercises

This interactive workshop supports smaller to mid-sized firms in developing proportionate, effective approaches to scenario design and testing across cyber, third party and operational resilience risks.

Spaces available

Macro to Micro - Tailoring PRA Stress Tests for Small and Intermediate Banks

A practical, proportionate approach to PRA stress testing, from framework to execution, tailored for small and intermediate Banks

Spaces available

Digital Money and Blockchain

Gain a practical understanding of how blockchain, cryptography, and digital tokens are reshaping the financial sector – with particular emphasis on stablecoins. This course is ideal for professionals looking to stay ahead of innovation and make informed decisions in a rapidly evolving digital landscape in the UK and globally.

Spaces available

Interest Rate Risk in the Banking Book (IRRBB) - Good-Practice Principles

The workshop provides delegates with an in-depth understanding of the intricacies of IRRBB management, focusing on the different metrics involved and examining best practice approaches to modelling interest rate risk.

Spaces available

Cyber Risk: Identifying, Managing and Responding to Threats

This course provides a practical understanding of cyber, technology, and operational risk. Participants will learn to identify key threats, apply risk management frameworks, and respond effectively to incidents.

Spaces available

Although many financial services businesses are using AI widely, the truth is that too many leaders are unsure how to harness its power. By attending this workshop delegates will become more familiar with AI concepts, be able to discuss how to apply good AI governance and confidence to explore the risks and opportunities of what responsible AI governance looks like.

Spaces available

July 2026

Financial Promotions and Mortgages

Delegates will gain essential knowledge on regulatory standards and best practices when promoting regulated mortgages. Attending this online training ensures compliance, boosts confidence and enhances your professional credibility

Spaces available

How to develop and demonstrate Climate Risk Governance

This half-day workshop serves up a deep dive on climate risk governance for mid-sized and challenger firms, covering the new SS 5/25 requirements on this matter, the PRA’s approach to supervising governance, and developing a complete and proportionate framework to implement and demonstrate good climate risk governance to internal and external stakeholders.

Spaces available

September 2026

Supporting Mortgage Customers Through Financial Difficulty

This practical two-day workshop equips mortgage professionals to identify early signs of financial stress, carry out effective affordability assessments, and apply forbearance fairly. Learn how to deliver sustainable outcomes that meet both regulatory expectations and customer needs — with real case practice to build confidence.

Spaces available

16 Sep 2026 - 17 Sep 2026

Product Management and Governance

Refine your understanding of product and service governance through our comprehensive workshop. With our guidance, you will attain mastery over the subject and develop an understanding of the reasoning behind regulatory frameworks.

Spaces available

An Introduction to the Senior Managers and Certification Regime (SM&CR)

Gain a clear understanding of the Senior Managers and Certification Regime framework, including Senior Management Functions, the Certification Regime, and Conduct Rules. Learn what effective embedding looks like and what the FCA expects from firms in ongoing oversight and implementation.

Spaces available

Compliance Monitoring

This workshop aims to provide participants with insights into Compliance Monitoring and the current key issues in this field. This training will explore the real-world implications of regulatory frameworks and offer guidance on effective Compliance Monitoring management within your organisation.

Spaces available

October 2026

Introduction to Asset Based Lending

The course provides a comprehensive introduction to Asset-Based Lending (ABL), covering how it works, key client benefits, and how it compares to receivables finance.

Spaces available

The Internal Liquidity Adequacy Assessment Process (ILAAP) - Good-Practice Principles

This workshop that will help banks streamline their processes to achieve the highest level of efficiency and effectiveness. Together, we will explore the secrets of market best practices and develop strategies that will ensure you stay ahead in your field.

Spaces available

Financial Promotions and Consumer Credit

Ensure your marketing meets the latest FCA standards by mastering the practical application of Consumer Duty and fair value requirements. Gain the expertise to align promotional activity with regulatory expectations for customer understanding and the protection of vulnerable consumers.

Spaces available

Interest Rate Risk in the Banking Book (IRRBB) - Good-Practice Principles

The workshop provides delegates with an in-depth understanding of the intricacies of IRRBB management, focusing on the different metrics involved and examining best practice approaches to modelling interest rate risk.

Spaces available

Operational Risk: Incorporating ESG into Operational Risk Framework

This interactive workshop provides a succinct, practical overview of key ESG components and offers a step-by-step guide to integrating ESG risk management into the operational risk framework.

Spaces available

GenAI and Operational Risk: Examining Risks and Opportunities

This interactive and practical workshop conducted by two leading industry experts explores how GenAI can revolutionise operational risk management, enhancing efficiency and accuracy.

Spaces available

13 Oct 2026 - 14 Oct 2026

Compensating Customers Fairly

This session will enable participants to assess and deliver fair distress and inconvenience awards, taking into account customer impact and regulatory guidance.

Spaces available

Responsible Lending for Mortgage Lenders

Delegates will learn the principles of responsible lending to ensure they make fair and reasonable decisions to lend. This training helps lenders understand how to make responsible lending decisions and also prepares them for dealing with responsible lending complaints (which can have a significant impact on their business).

Spaces available

Operational Risk: Risk Events, Scenario Analysis and Emerging Risks

This workshop explores quantitative framework tools Risk Events (or Losses) and Scenario analysis. It focuses on their practical application and advocates for moving away from solely risk measurement and capital calculation to active risk management. The workshop addresses the evolution of the tool in the rise of technology incidents, regulatory non-compliance and data breaches.

Spaces available

Client and Relationship Management (Invoice Finance and Asset-Based Lending)

This course will focus on the demands of the client and relationship manager’s role, how to approach clients and how to balance service, income and security issues.

Spaces available

21 Oct 2026 - 22 Oct 2026

An Introduction to Consumer Duty

Understand the FCA’s Consumer Duty: what it is, why it matters, and how to apply its principles, rules, and outcomes in practice. Explore emerging best practices and assess how your firm can identify and manage risks more effectively to deliver positive customer outcomes.

Spaces available

November 2026

Writing Final Response Letters

This practical workshop will help you identify what makes an effective final response letter that is fully understood by the customer, enabling them to make an informed choice about the outcome.

Spaces available

Preparing for FCA and PRA Supervisory Visits

Navigating a regulator’s visit has become increasingly challenging, but with expert insight and strategic preparation you can significantly ease the process. After this workshop, delegates will return to work with a much clearer understanding of which systems and processes need their attention, allowing them to allocate valuable time and effort more effectively and efficiently.

Spaces available

Vulnerability: Accessible and Inclusive Communications

This session explores how to remove barriers to understanding, ensure communications are inclusive across all formats, and meet the needs of customers who may have additional communication challenges.

Spaces available

Operational Risk: Best Practices for Risk Reporting

The workshop stresses the significance of reporting as the window through which Risk department communicates with the outside world and sends important messages to stakeholders. It conducts a deep dive into risk report writing, enabling to develop solid knowledge on how to structure, step-by-step, a meaningful and actionable committee paper.

Spaces available

Operational Risk: Maturity Assessment and The Future of Operational Risk Discipline

Spaces available

Fundamentals of Integrated Balance Sheet Management

This course, which runs online over two half-days, will cover the inter-relationships between prudential risks such as Capital, Leverage, Liquidity, Funding, NIM, Interest-Rate Risk in the Banking Book (IRRBB), Funds Transfer Pricing and how they are measured and managed through the lenses of the ICAAP/ILAAP and the ALCO mechanism, which will lead to enhanced bank performance.

Spaces available

12 Nov 2026 - 13 Nov 2026

Asset-Liability Committee (ALCO) - Governance Framework

This one-day interactive workshop will raise awareness and understanding of recommended good-practice principles for bank ALCO governance and procedure.

Spaces available

Financial Promotions and Mortgages

Delegates will gain essential knowledge on regulatory standards and best practices when promoting regulated mortgages. Attending this online training ensures compliance, boosts confidence and enhances your professional credibility

Spaces available

Operational Risk: Operational Risk Appetite and Predictive Key Risk Indicators

This workshop provides a deep dive into operational risk appetite and key risk indicators, two topics that continue to pose challenges for firms. It introduces the appetite and divergent opinions surrounding it, examining whether operational risk is consciously taken for reward or is merely mitigated downwards.

Spaces available

Distance Selling of Consumer Credit

Master the complexities of distance selling and safeguard your business against the risks of non-compliance. Join our expert-led session to turn tricky cancellation and withdrawal rules into a seamless part of your customer journey.

Spaces available

Internal Capital Adequacy Assessment Processes (ICAAP) - Good-Practice Principles

This workshop will demonstrate a range of practical steps that can be taken to assist an efficient and effective ICAAP process, as well as suggest industry good-practice.

Spaces available

Gain a strategic advantage by mastering the identification and measurement of 2026’s critical emerging risks through robust horizon scanning. Equip your firm with practical scenario analysis tools to navigate future volatility and ensure long-term operational resilience.

Spaces available

December 2026

Operational Risk: Building Effective Operational Risk Teams and Embedding Risk Culture

Spaces available

Taking and Evidencing Reasonable Steps

Join our workshop and you'll gain the capacity to understand what regulators expect from you. You'll become an expert in identifying the evidence required and gather numerous examples that will help you fulfil your prescribed and other obligations.

Spaces available

Supporting Vulnerable Customers

This session will equip your staff to identify and support vulnerable customers, promoting inclusive service and protecting your organisation’s reputation.

Spaces available

Responsible Lending for Consumer Credit

Master the essentials of responsible lending through this three-hour deep dive into the regulations governing loans and credit cards. Turn theory into practice by using real-world case studies to build a lending process that is both compliant and customer-focused.

Spaces available