69 Results

January 2026

Beyond the Alert: How Banks Conduct Complex Fraud Financial Crime Investigations

Discover what really happens beyond the alert — and how investigators stay ahead of organised crime.

Spaces available

February 2026

Introduction to the Regulation of Mortgages

This focused session offers a comprehensive introduction to the regulatory framework governing UK mortgage activity. Participants will gain practical insight into the definition of a regulated mortgage contract, key exemptions, and the requirements of the consumer buy-to-let regime.

Spaces available

Compliance Monitoring

This workshop aims to provide participants with insights into Compliance Monitoring and the current key issues in this field. This training will explore the real-world implications of regulatory frameworks and offer guidance on effective Compliance Monitoring management within your organisation.

Spaces available

Managing the Risk of Outsourcing in Financial Services

In this workshop we will delve into the significance of establishing proper procedures to manage third-party risks. With the right documentation, from Service Level Agreements (SLAs) to termination contracts, you can protect your business and showcase regulatory compliance – all while keeping the Consumer Duty in mind.

Spaces available

Risk, Resilience & Innovation: Why FS&I Leaders Need Trusted, ‘Living’ Data Now

Dun & Bradstreet’s latest Financial Services Pulse Survey confirms that fraud, economic uncertainty, regulatory pressure and cyber threats are reshaping the Financial Services & Insurance (FS&I) landscape, while issues relating to poor visibility into to third parties are costing firms over $700k per incident. It’s clear that trusted ‘living’ data that supports smart decisions is key to mitigating risk. New technologies such as AI, as well as ongoing digital transformation and automation initiatives offer opportunity, but to unlock their full potential, the right data foundations are needed.

Spaces available

Although many financial services businesses are using AI widely, the truth is that too many leaders are unsure how to harness its power. By attending this workshop delegates will become more familiar with AI concepts, be able to discuss how to apply good AI governance and confidence to explore the risks and opportunities of what responsible AI governance looks like.

Spaces available

The Consumer Duty Compromise

This webinar will focus on our latest research from Signal, a Broadridge Company, which explores how legacy regulation is undermining understanding of customer communications and what firms are doing about it. Join us and get a first look at our latest research findings into the impact of legacy regulation on customer understanding of Financial Services communications. Hear how rules that predate Consumer Duty are unintentionally limiting customer comprehension and, in some cases, creating the potential for harm. See how both our in-depth customer interviews and a randomised controlled trial (RCT) uncovered huge gaps in understanding for customers. And how a ‘reimagined’ version rooted in Behavioural Science and Consumer Duty best practice, delivered much higher levels of customer understanding and lower potential for harm than a regulation-led control. Plus, gain valuable insights from our industry review, featuring candid perspectives from senior FS communications leaders on their experience of the compliance ‘rub’, as well as the bigger transformation they are driving in the way they govern, create, manage and measure these regulated communications.

Spaces available

Financial Promotions and Consumer Credit

Ensure your marketing meets the latest FCA standards by mastering the practical application of Consumer Duty and fair value requirements. Gain the expertise to align promotional activity with regulatory expectations for customer understanding and the protection of vulnerable consumers.

Spaces available

Introduction to The Regulation of Consumer Credit

Master the complex consumer credit landscape and protect your business from costly regulatory risks and reputational damage. Join our training session to gain the practical tools needed to balance strict compliance with seamless customer delivery.

Spaces available

Operational Risk: Mastering Risk and Control Self-Assessments

Risk and Control Self-Assessments (RCSAs) are used by many organisations, yet the tool attracts its fair share of criticism. This workshop takes a practical approach by reviewing the RCSA methodology with focus on control evaluation and testing, and highlighting areas less considered, including marketing the tool, applying masterful facilitation skills and creating fit-for-purpose summary reports.

Spaces available

Key Conversation: The Future of International Banking

Our new half-day conference connecting international banks and policymakers on UK operations, regulation and competitiveness.

Spaces available

March 2026

2nd Annual UK Invoice Finance & ABL Summit

The UK Invoice Finance and ABL Summit (UKIF26), hosted by BCR in partnership with UK Finance, will explore how invoice finance and asset-based lending can deliver more value, scale, and resilience for the sector.

Spaces available

02 Mar 2026 - 03 Mar 2026

Responsible Lending for Mortgage Lenders

Delegates will learn the principles of responsible lending to ensure they make fair and reasonable decisions to lend. This training helps lenders understand how to make responsible lending decisions and also prepares them for dealing with responsible lending complaints (which can have a significant impact on their business).

Spaces available

Receptions and dinners

Cymru Mortgage Lunch 2026

Networking lunch uniting Wales’ mortgage leaders, policymakers and industry stakeholders.

Spaces available

Fundamentals of Integrated Balance Sheet Management

This course, which runs online over two half-days, will cover the inter-relationships between prudential risks such as Capital, Leverage, Liquidity, Funding, NIM, Interest-Rate Risk in the Banking Book (IRRBB), Funds Transfer Pricing and how they are measured and managed through the lenses of the ICAAP/ILAAP and the ALCO mechanism, which will lead to enhanced bank performance.

Spaces available

05 Mar 2026 - 06 Mar 2026

Operational Risk: Risk Events, Scenario Analysis and Emerging Risks

This workshop explores quantitative framework tools Risk Events (or Losses) and Scenario analysis. It focuses on their practical application and advocates for moving away from solely risk measurement and capital calculation to active risk management. The workshop addresses the evolution of the tool in the rise of technology incidents, regulatory non-compliance and data breaches.

Spaces available

Supporting Mortgage Customers Through Financial Difficulty

This practical two-day workshop equips mortgage professionals to identify early signs of financial stress, carry out effective affordability assessments, and apply forbearance fairly. Learn how to deliver sustainable outcomes that meet both regulatory expectations and customer needs — with real case practice to build confidence.

Spaces available

11 Mar 2026 - 12 Mar 2026

GenAI and Operational Risk: Examining Risks and Opportunities

This interactive and practical workshop conducted by two leading industry experts explores how GenAI can revolutionise operational risk management, enhancing efficiency and accuracy.

Spaces available

12 Mar 2026 - 13 Mar 2026

An Introduction to the Senior Managers and Certification Regime (SM&CR)

Gain a clear understanding of the Senior Managers and Certification Regime framework, including Senior Management Functions, the Certification Regime, and Conduct Rules. Learn what effective embedding looks like and what the FCA expects from firms in ongoing oversight and implementation.

Spaces available

Distance Selling of Consumer Credit

Master the complexities of distance selling and safeguard your business against the risks of non-compliance. Join our expert-led session to turn tricky cancellation and withdrawal rules into a seamless part of your customer journey.

Spaces available

Operational Risk: Operational Risk Appetite and Predictive Key Risk Indicators

This workshop provides a deep dive into operational risk appetite and key risk indicators, two topics that continue to pose challenges for firms. It introduces the appetite and divergent opinions surrounding it, examining whether operational risk is consciously taken for reward or is merely mitigated downwards.

Spaces available

Operational Risk: Building Effective Operational Risk Teams and Embedding Risk Culture

This pioneering workshop focuses on the softer side, rarely covered in educational courses yet essential for effective risk management. It focuses on the role of the 2nd line Operational risk professional and how it is embodied by Drifters, Diminishers and Multipliers.

Spaces available

Digital Money and Blockchain

Gain a practical understanding of how blockchain, cryptography, and digital tokens are reshaping the financial sector – with particular emphasis on stablecoins. This course is ideal for professionals looking to stay ahead of innovation and make informed decisions in a rapidly evolving digital landscape in the UK and globally.

Spaces available

Asset-Liability Committee (ALCO) - Governance Framework

This one-day interactive workshop will raise awareness and understanding of recommended good-practice principles for bank ALCO governance and procedure.

Spaces available

April 2026

Vulnerability and Consumer Duty Academy – Spring 2026

In our Fifteenth cohort of the award-winning Vulnerability and Consumer Duty Academy, we will be bringing this to life across twelve sessions including an induction, a graduation and ten interactive, practical, and problem-solving online workshops.

Spaces available

14 Apr 2026 - 08 Oct 2026

Responsible Lending for Consumer Credit

Master the essentials of responsible lending through this three-hour deep dive into the regulations governing loans and credit cards. Turn theory into practice by using real-world case studies to build a lending process that is both compliant and customer-focused.

Spaces available

The Internal Liquidity Adequacy Assessment Process (ILAAP) - Good-Practice Principles

This workshop that will help banks streamline their processes to achieve the highest level of efficiency and effectiveness. Together, we will explore the secrets of market best practices and develop strategies that will ensure you stay ahead in your field.

Spaces available

Operational Risk: Best Practices for Risk Reporting

The workshop stresses the significance of reporting as the window through which Risk department communicates with the outside world and sends important messages to stakeholders. It conducts a deep dive into risk report writing, enabling to develop solid knowledge on how to structure, step-by-step, a meaningful and actionable committee paper.

Spaces available

Key Conversation: Sustainability Reporting and Transition Plans

Our new half-day conference offering the latest updates on the sustainability regulatory and policy environment, and allow sustainability leaders to exchange knowledge and best practice.

An Introduction to Consumer Duty

Understand the FCA’s Consumer Duty: what it is, why it matters, and how to apply its principles, rules, and outcomes in practice. Explore emerging best practices and assess how your firm can identify and manage risks more effectively to deliver positive customer outcomes.

Spaces available

Gain a strategic advantage by mastering the identification and measurement of 2026’s critical emerging risks through robust horizon scanning. Equip your firm with practical scenario analysis tools to navigate future volatility and ensure long-term operational resilience.

Spaces available

Operational Risk: Incorporating ESG into Operational Risk Framework

Whilst more progress has been achieved in embedding ESG into financial risk frameworks, such as credit and market, understanding of Operational risk integration is still developing. This interactive workshop provides a succinct and practical overview of key ESG components and offers a step-by-step guide for integrating ESG risk management into the Operational Risk framework.

Spaces available

Complaints Handling Essentials

Join this workshop to get confident with the rules and essentials of great complaint handling. Leave ready to turn every complaint into a fair, positive, outcome-focused customer experience.

Spaces available

May 2026

Preparing for FCA and PRA Supervisory Visits

Navigating a regulator’s visit has become increasingly challenging, but with expert insight and strategic preparation you can significantly ease the process. After this workshop, delegates will return to work with a much clearer understanding of which systems and processes need their attention, allowing them to allocate valuable time and effort more effectively and efficiently.

Spaces available

Third-Party Risk Management: Latest Trends and Techniques

This essential, interactive 1-day workshop has been structured to enable participants to examine latest developments, trends and techniques in the dynamic field of Third-Party Risk Management (TPRM), reflect on practical ways of building an effective framework to remain at the forefront of industry developments and regulatory expectations.

Spaces available

Growth Delivery Summit 2026

This inaugural Summit will unite senior leaders from across government, regulation, and financial services to launch a follow up report to UK Finance’s Plan for Growth.

Spaces available

Introduction to Root Cause Analysis for Financial Services

Financial Services firms face relentless challenges, from Operational Resilience and Consumer Duty to outages, cyber threats, and reconciliation breaks. This hands-on 3-hour workshop equips you with practical Root Cause Analysis skills to fix problems at the source, not just the symptoms.

Spaces available

Operational Risk: Maturity Assessment and The Future of Operational Risk Discipline

This advanced workshop focuses the Operational risk implementation journey, from its early stages to being fully implemented, introducing a ‘maturity ladder’ for measuring progress and outlining the key characteristics of each phase.

Spaces available

Taking and Evidencing Reasonable Steps

Join our workshop and you'll gain the capacity to understand what regulators expect from you. You'll become an expert in identifying the evidence required and gather numerous examples that will help you fulfil your prescribed and other obligations.

Spaces available

Receptions and dinners

Annual Mortgage Lunch 2026

Networking lunch connecting mortgage professionals to discuss trends and collaboration.

Spaces available

June 2026

Digital Money and Blockchain

Gain a practical understanding of how blockchain, cryptography, and digital tokens are reshaping the financial sector – with particular emphasis on stablecoins. This course is ideal for professionals looking to stay ahead of innovation and make informed decisions in a rapidly evolving digital landscape in the UK and globally.

Spaces available

Although many financial services businesses are using AI widely, the truth is that too many leaders are unsure how to harness its power. By attending this workshop delegates will become more familiar with AI concepts, be able to discuss how to apply good AI governance and confidence to explore the risks and opportunities of what responsible AI governance looks like.

Spaces available

Interest Rate Risk in the Banking Book (IRRBB) - Good-Practice Principles

The workshop provides delegates with an in-depth understanding of the intricacies of IRRBB management, focusing on the different metrics involved and examining best practice approaches to modelling interest rate risk.

Spaces available

Digital Innovation Summit 2026

Flagship summit exploring payments, digital assets, AI and innovation transforming financial services.

Spaces available

July 2026

Financial Promotions and Mortgages

Delegates will gain essential knowledge on regulatory standards and best practices when promoting regulated mortgages. Attending this online training ensures compliance, boosts confidence and enhances your professional credibility

Spaces available

September 2026

Managing the Risk of Outsourcing in Financial Services

In this workshop we will delve into the significance of establishing proper procedures to manage third-party risks. With the right documentation, from Service Level Agreements (SLAs) to termination contracts, you can protect your business and showcase regulatory compliance – all while keeping the Consumer Duty in mind.

Spaces available

Receptions and dinners

Invoice Finance and Asset Based Lending Annual Awards & Dinner 2026

Networking dinner celebrating success across invoice finance and asset-based lending.

Spaces available

Supporting Mortgage Customers Through Financial Difficulty

This practical two-day workshop equips mortgage professionals to identify early signs of financial stress, carry out effective affordability assessments, and apply forbearance fairly. Learn how to deliver sustainable outcomes that meet both regulatory expectations and customer needs — with real case practice to build confidence.

Spaces available

16 Sep 2026 - 17 Sep 2026

An Introduction to the Senior Managers and Certification Regime (SM&CR)

Gain a clear understanding of the Senior Managers and Certification Regime framework, including Senior Management Functions, the Certification Regime, and Conduct Rules. Learn what effective embedding looks like and what the FCA expects from firms in ongoing oversight and implementation.

Spaces available

Compliance Monitoring

This workshop aims to provide participants with insights into Compliance Monitoring and the current key issues in this field. This training will explore the real-world implications of regulatory frameworks and offer guidance on effective Compliance Monitoring management within your organisation.

Spaces available

October 2026

The Internal Liquidity Adequacy Assessment Process (ILAAP) - Good-Practice Principles

This workshop that will help banks streamline their processes to achieve the highest level of efficiency and effectiveness. Together, we will explore the secrets of market best practices and develop strategies that will ensure you stay ahead in your field.

Spaces available

GenAI and Operational Risk: Examining Risks and Opportunities

This interactive and practical workshop conducted by two leading industry experts explores how GenAI can revolutionise operational risk management, enhancing efficiency and accuracy.

Spaces available

13 Oct 2026 - 14 Oct 2026

Compensating Customers Fairly

This session will enable participants to assess and deliver fair distress and inconvenience awards, taking into account customer impact and regulatory guidance.

Spaces available

Responsible Lending for Mortgage Lenders

Delegates will learn the principles of responsible lending to ensure they make fair and reasonable decisions to lend. This training helps lenders understand how to make responsible lending decisions and also prepares them for dealing with responsible lending complaints (which can have a significant impact on their business).

Spaces available

Interest Rate Risk in the Banking Book (IRRBB) - Good-Practice Principles

The workshop provides delegates with an in-depth understanding of the intricacies of IRRBB management, focusing on the different metrics involved and examining best practice approaches to modelling interest rate risk.

Spaces available

An Introduction to Consumer Duty

Understand the FCA’s Consumer Duty: what it is, why it matters, and how to apply its principles, rules, and outcomes in practice. Explore emerging best practices and assess how your firm can identify and manage risks more effectively to deliver positive customer outcomes.

Spaces available

November 2026

Writing Final Response Letters

This practical workshop will help you identify what makes an effective final response letter that is fully understood by the customer, enabling them to make an informed choice about the outcome.

Spaces available

Preparing for FCA and PRA Supervisory Visits

Navigating a regulator’s visit has become increasingly challenging, but with expert insight and strategic preparation you can significantly ease the process. After this workshop, delegates will return to work with a much clearer understanding of which systems and processes need their attention, allowing them to allocate valuable time and effort more effectively and efficiently.

Spaces available

Vulnerability: Accessible and Inclusive Communications

This session explores how to remove barriers to understanding, ensure communications are inclusive across all formats, and meet the needs of customers who may have additional communication challenges.

Spaces available

Asset-Liability Committee (ALCO) - Governance Framework

This one-day interactive workshop will raise awareness and understanding of recommended good-practice principles for bank ALCO governance and procedure.

Spaces available

Fundamentals of Integrated Balance Sheet Management

This course, which runs online over two half-days, will cover the inter-relationships between prudential risks such as Capital, Leverage, Liquidity, Funding, NIM, Interest-Rate Risk in the Banking Book (IRRBB), Funds Transfer Pricing and how they are measured and managed through the lenses of the ICAAP/ILAAP and the ALCO mechanism, which will lead to enhanced bank performance.

Spaces available

12 Nov 2026 - 13 Nov 2026

Financial Promotions and Mortgages

Delegates will gain essential knowledge on regulatory standards and best practices when promoting regulated mortgages. Attending this online training ensures compliance, boosts confidence and enhances your professional credibility

Spaces available

Receptions and dinners

UK Finance Annual Dinner 2026

Flagship dinner uniting c-suite financial leaders, policymakers and industry representatives.

Spaces available

Distance Selling of Consumer Credit

Master the complexities of distance selling and safeguard your business against the risks of non-compliance. Join our expert-led session to turn tricky cancellation and withdrawal rules into a seamless part of your customer journey.

Spaces available

December 2026

Economic Crime Congress 2026

Our flagship annual congress uniting leaders to combat economic crime, fraud, sanctions breaches and corruption.

Spaces available

Taking and Evidencing Reasonable Steps

Join our workshop and you'll gain the capacity to understand what regulators expect from you. You'll become an expert in identifying the evidence required and gather numerous examples that will help you fulfil your prescribed and other obligations.

Spaces available

Receptions and dinners

Annual Mortgage Dinner 2026

Networking dinner celebrating collaboration and success across the UK mortgage industry.

Spaces available

Supporting Vulnerable Customers

This session will equip your staff to identify and support vulnerable customers, promoting inclusive service and protecting your organisation’s reputation.

Spaces available

Responsible Lending for Consumer Credit

Master the essentials of responsible lending through this three-hour deep dive into the regulations governing loans and credit cards. Turn theory into practice by using real-world case studies to build a lending process that is both compliant and customer-focused.

Spaces available

Events & training schedule