Workshop Generative AI for Risk, Compliance, Governance and Control Risk, compliance, and governance teams are under pressure from rising complexity, expanding regulation, and growing expectations around documentation, interpretation, and oversight. Generative AI will help with monitoring, summarisation, drafting, and research, but only when used with stronger professional discipline. Spaces available 09 Sep 2026 Online Book now
Receptions and dinners Invoice Finance and Asset-Based Lending Annual Dinner & Awards 2026 Networking dinner celebrating success across invoice finance and asset-based lending. Spaces available 10 Sep 2026 In person Book now
Workshop Generative AI for Customer Operations, Consumer Duty and Customer Outcomes Customer operations teams are being asked to do more with speed, consistency, empathy, and control, often under rising service expectations and regulatory scrutiny. Generative AI can help with customer communications, complaints handling, knowledge support, and servicing workflows, but weak implementation can create new risks around quality, fairness, escalation, and customer outcomes. Spaces available 10 Sep 2026 Online Book now
Workshop Generative AI for Operational Resilience, Cyber, Technology and Third-Party Risk Operational resilience, cyber, and third-party risk teams operate in environments where the cost of weak judgement can be high and where speed must be matched by discipline. Generative AI may help with signal interpretation, incident support, documentation, control testing, and oversight workflows, but it also introduces new risks around reliability, data exposure, and inappropriate reliance. Spaces available 16 Sep 2026 Online Book now
Workshop Supporting Mortgage Customers Through Financial Difficulty This practical two-day workshop equips mortgage professionals to identify early signs of financial stress, carry out effective affordability assessments, and apply forbearance fairly. Learn how to deliver sustainable outcomes that meet both regulatory expectations and customer needs — with real case practice to build confidence. Spaces available 16 Sep 2026 - 17 Sep 2026 Online Book now
Workshop Product Management and Governance Refine your understanding of product and service governance through our comprehensive workshop. With our guidance, you will attain mastery over the subject and develop an understanding of the reasoning behind regulatory frameworks. Spaces available 21 Sep 2026 Online Book now
Workshop An Introduction to the Senior Managers and Certification Regime (SM&CR) Gain a clear understanding of the Senior Managers and Certification Regime framework, including Senior Management Functions, the Certification Regime, and Conduct Rules. Learn what effective embedding looks like and what the FCA expects from firms in ongoing oversight and implementation. Spaces available 22 Sep 2026 Online Book now
Webinar See Earlier, Act Sooner: Using Signals to Spot Growth, Liquidity and Client Opportunities Finding Growth, Innovation and Entrepreneurial Wealth Before the Market Does How commercial and private banks are using innovation, ownership and growth signals to identify growth, liquidity and client opportunity earlier Spaces available 22 Sep 2026 Online Book now
Workshop Generative AI for Financial Crime, Fraud, AML and Sanctions Discover how Generative AI can transform financial crime, fraud, and AML operations through smarter investigations, enhanced monitoring, faster case preparation, and deeper analysis, all while ensuring, explainability, control, and human-led decision-making. Spaces available 23 Sep 2026 Online Book now
Workshop Operational Resilience Join our half-day workshop to cut through the complexity of UK and EU operational resilience rules. Understand the key differences between the UK regime and DORA and get practical tools to streamline cross-border compliance. Because resilience isn’t optional - and it’s never one and done. Spaces available 23 Sep 2026 Online Book now
Webinar AI-Assisted Investigation: Keeping Pace with the Online Crime Centre The Home Office's new Online Crime Centre is a genuine step forward, aggregating fraud intelligence across financial institutions, telcos, and law enforcement to close the gap between where fraud starts and lands – a strategic priority for UK Finance. But faster intelligence only helps if teams can act just as fast. Most teams already spend the bulk of their time manually correlating identifiers, so as shared signals increase, that work becomes the next bottleneck. Spaces available 23 Sep 2026 Online Book now
Workshop Fundamentals of Capital Markets This course provides a comprehensive introduction to Capital Markets, focusing on their structure, participants, instruments, regulatory frameworks, and the economic functions they serve. Spaces available 24 Sep 2026 Book now
Workshop AI in Bank Treasury and Risk This workshop considers those areas of AI adoption that bank Finance, Risk and Treasury departments can potentially benefit from, steps that banks can take to maximise efficiency and effectiveness in the use of AI, and areas where AI can enhance balance sheet risk management practice in banks. Spaces available 24 Sep 2026 Online Book now
Workshop Introduction to Root Cause Analysis for Financial Services Financial Services firms face relentless challenges, from Operational Resilience and Consumer Duty to outages, cyber threats, and reconciliation breaks. This hands-on 3-hour workshop equips you with practical Root Cause Analysis skills to fix problems at the source, not just the symptoms. Spaces available 25 Sep 2026 Online Book now
Workshop Compliance Monitoring This workshop aims to provide participants with insights into Compliance Monitoring and the current key issues in this field. This training will explore the real-world implications of regulatory frameworks and offer guidance on effective Compliance Monitoring management within your organisation. Spaces available 28 Sep 2026 Online Book now
Webinar PS26/2 – Essential preparations for March 2027 With PS26/2 due to take effect in March 2027, firms are approaching implementation from very different starting points, some already deep into interpretation and planning, others only beginning to consider what the policy will mean for them. That gap creates a real risk: firms that are behind may struggle to keep pace once formal requirements land, while those further ahead are already shaping the questions and approaches that will define good practice. This webinar offers a chance to close that gap. Drawing on insights from recent workshops on PS26/2, we'll share the questions firms are asking, the challenges they're running into, and the approaches some are already taking to prepare. This isn't a sales pitch, it's a thought leadership session designed to give you a clearer, shared understanding of the regulation, so you can walk away knowing where you stand and what to prioritise next. It's also the ideal grounding for our upcoming roundtables and workshops on this subject, which will go deeper into specific challenges and solutions. Spaces available 29 Sep 2026 Online Book now
Workshop Introduction to Asset Based Lending The course provides a comprehensive introduction to Asset-Based Lending (ABL), covering how it works, key client benefits, and how it compares to receivables finance. Spaces available 01 Oct 2026 Online Book now
Workshop Introduction to Financial Crime: Conducting Effective Due Diligence In this workshop delegates will be provided with help and guidance to develop an enhanced understanding and competency in how to assess and manage financial crime risks relating to customers, who may be natural persons or legal entities. Spaces available 01 Oct 2026 Online Book now
Webinar What Does the Future of the Home Buying Process Mean for Mortgage Lenders? This webinar will bring together policy, regulatory and lender perspectives to explore what the Government’s Home Buying and Selling Reform Roadmap means in practice. It will consider how Smart Data, digital identity, Open Finance interoperable infrastructure and payments innovation could reduce duplication and support a more connected transaction. The discussion will also explore the potential relevance of tokenised sterling deposits, including UK Finance’s Great British Tokenised Deposits initiative, to more programmable and synchronised property payments. Spaces available 01 Oct 2026 Online Book now
Academy Vulnerability and Consumer Duty Academy – Autumn 2026 In our Sixteenth cohort of the award-winning Vulnerability and Consumer Duty Academy, we will be bringing this to life across twelve sessions including an induction, a graduation and ten interactive, practical, and problem-solving online workshops. Spaces available 06 Oct 2026 - 17 Mar 2027 Online Book now
Conference Helping Customers in Financial Difficulty Conference 2026 Join industry leaders, practitioners, and experts to equip you with the tools to fairly support customers in financial distress or arrears. Spaces available 06 Oct 2026 In person Book now
Workshop The Internal Liquidity Adequacy Assessment Process (ILAAP) - Good-Practice Principles This workshop that will help banks streamline their processes to achieve the highest level of efficiency and effectiveness. Together, we will explore the secrets of market best practices and develop strategies that will ensure you stay ahead in your field. Spaces available 06 Oct 2026 in-person Book now
Conference Learning and Development Forum - October 2026 Join our Learning & Development Forum and connect with professionals from across a range of organisations to share ideas, exchange insights, and explore best practice. Through engaging discussions, collaborative learning, and inspiring guest speakers Spaces available 06 Oct 2026 In person Book now
Workshop Money Laundering Reporting Officer (MLRO) Essentials An essential skills session for Money Laundering Reporting Officers (MLROs) and nominated officers. Learn from common pitfalls we've identified through work with real clients and get up to speed with recent trends in enforcement. Spaces available 07 Oct 2026 Online Book now
Workshop Financial Promotions and Consumer Credit Ensure your marketing meets the latest FCA standards by mastering the practical application of Consumer Duty and fair value requirements. Gain the expertise to align promotional activity with regulatory expectations for customer understanding and the protection of vulnerable consumers. Spaces available 07 Oct 2026 Online Book now
Workshop Interest Rate Risk in the Banking Book (IRRBB) - Good-Practice Principles The workshop provides delegates with an in-depth understanding of the intricacies of IRRBB management, focusing on the different metrics involved and examining best practice approaches to modelling interest rate risk. Spaces available 08 Oct 2026 in-person Book now
Workshop Operational Risk: Incorporating ESG into Operational Risk Framework This interactive workshop provides a succinct, practical overview of key ESG components and offers a step-by-step guide to integrating ESG risk management into the operational risk framework. Spaces available 12 Oct 2026 Online Book now
Workshop GenAI and Operational Risk: Examining Risks and Opportunities This interactive and practical workshop conducted by two leading industry experts explores how GenAI can revolutionise operational risk management, enhancing efficiency and accuracy. Spaces available 13 Oct 2026 - 14 Oct 2026 Online Book now
Workshop Compensating Customers Fairly This session will enable participants to assess and deliver fair distress and inconvenience awards, taking into account customer impact and regulatory guidance. Spaces available 13 Oct 2026 Online Book now
Workshop Responsible Lending for Mortgage Lenders Delegates will learn the principles of responsible lending to ensure they make fair and reasonable decisions to lend. This training helps lenders understand how to make responsible lending decisions and also prepares them for dealing with responsible lending complaints (which can have a significant impact on their business). Spaces available 14 Oct 2026 online Book now
Workshop Operational Risk: Risk Events, Scenario Analysis and Emerging Risks This workshop explores quantitative framework tools Risk Events (or Losses) and Scenario analysis. It focuses on their practical application and advocates for moving away from solely risk measurement and capital calculation to active risk management. The workshop addresses the evolution of the tool in the rise of technology incidents, regulatory non-compliance and data breaches. Spaces available 15 Oct 2026 Online Book now
Academy AI Leadership Academy - Autumn 2026 A senior leadership Academy for financial-services leaders who need to understand AI, use it in their own work, set direction for their organisation and create the conditions for responsible adoption at scale. Spaces available 19 Oct 2026 - 10 Nov 2026 Online Book now
Conference Tokenised Markets and Money Conference 2026 - Debt, Disruption and Digital Transformation This conference connects finance, tech, and policy leaders to explore how tokenisation and digital money are reshaping infrastructure. Spaces available 19 Oct 2026 In-person Book now
Workshop Client and Relationship Management (Invoice Finance and Asset-Based Lending) This course will focus on the demands of the client and relationship manager’s role, how to approach clients and how to balance service, income and security issues. Spaces available 21 Oct 2026 - 22 Oct 2026 In-person Book now
Workshop FCA Assertive Supervision This interactive session aims to build participants’ understanding of the supervisory tools used by the Financial Conduct Authority by bringing key regulatory interventions to life through realistic, scenario-based discussions. Spaces available 21 Oct 2026 In-person Book now
Workshop An Introduction to Consumer Duty Understand the FCA’s Consumer Duty: what it is, why it matters, and how to apply its principles, rules, and outcomes in practice. Explore emerging best practices and assess how your firm can identify and manage risks more effectively to deliver positive customer outcomes. Spaces available 22 Oct 2026 Online Book now
Workshop Third-Party Risk Management: Latest Trends and Techniques This interactive one-day workshop has been structured to enable participants to examine the latest developments, trends and techniques in the dynamic field of TPRM. Spaces available 02 Nov 2026 In-person Book now
Workshop Writing Final Response Letters This practical workshop will help you identify what makes an effective final response letter that is fully understood by the customer, enabling them to make an informed choice about the outcome. Spaces available 03 Nov 2026 Online Book now
Workshop Preparing for FCA and PRA Supervisory Visits Navigating a regulator’s visit has become increasingly challenging, but with expert insight and strategic preparation you can significantly ease the process. After this workshop, delegates will return to work with a much clearer understanding of which systems and processes need their attention, allowing them to allocate valuable time and effort more effectively and efficiently. Spaces available 04 Nov 2026 Online Book now
Workshop Operational Risk: Mastering Risk and Control Self-Assessments (RCSA) Risk and Control Self-Assessments (RCSAs) are used by many organisations, yet the tool attracts its fair share of criticism. This workshop takes a practical approach by reviewing the RCSA methodology with focus on control evaluation and testing, and highlighting areas less considered, including marketing the tool, applying masterful facilitation skills and creating fit-for-purpose summary reports. Spaces available 04 Nov 2026 Online Book now
Workshop Vulnerability: Accessible and Inclusive Communications This session explores how to remove barriers to understanding, ensure communications are inclusive across all formats, and meet the needs of customers who may have additional communication challenges. Spaces available 05 Nov 2026 Online Book now
Workshop Operational Risk: Best Practices for Risk Reporting The workshop stresses the significance of reporting as the window through which Risk department communicates with the outside world and sends important messages to stakeholders. It conducts a deep dive into risk report writing, enabling to develop solid knowledge on how to structure, step-by-step, a meaningful and actionable committee paper. Spaces available 09 Nov 2026 Online Book now
Workshop Operational Risk: Maturity Assessment and The Future of Operational Risk Discipline This advanced workshop focuses the Operational risk implementation journey, from its early stages to being fully implemented, introducing a ‘maturity ladder’ for measuring progress and outlining the key characteristics of each phase. Spaces available 11 Nov 2026 Online Book now
Workshop Fundamentals of Integrated Balance Sheet Management This course, which runs online over two half-days, will cover the inter-relationships between prudential risks such as Capital, Leverage, Liquidity, Funding, NIM, Interest-Rate Risk in the Banking Book (IRRBB), Funds Transfer Pricing and how they are measured and managed through the lenses of the ICAAP/ILAAP and the ALCO mechanism, which will lead to enhanced bank performance. Spaces available 12 Nov 2026 - 13 Nov 2026 Online Book now
Workshop Asset-Liability Committee (ALCO) - Governance Framework This one-day interactive workshop will raise awareness and understanding of recommended good-practice principles for bank ALCO governance and procedure. Spaces available 12 Nov 2026 in-person Book now
Workshop Managing Suicidal Customer Conversation The course also covers how to build and maintain personal emotional resilience during and after these conversations. Delegates will have the opportunity to reflect, share good practices and participate in course activities and case study discussions. Spaces available 13 Nov 2026 Online Book now
Workshop Financial Promotions and Mortgages Delegates will gain essential knowledge on regulatory standards and best practices when promoting regulated mortgages. Attending this online training ensures compliance, boosts confidence and enhances your professional credibility Spaces available 16 Nov 2026 online Book now
Receptions and dinners UK Finance Annual Dinner 2026 Join over 500 senior representatives spanning the breadth of the financial services industry to cultivate new relationships, exchange insights, and share knowledge. Spaces available 18 Nov 2026 London Book now
Workshop Operational Risk: Operational Risk Appetite and Predictive Key Risk Indicators This workshop provides a deep dive into operational risk appetite and key risk indicators, two topics that continue to pose challenges for firms. It introduces the appetite and divergent opinions surrounding it, examining whether operational risk is consciously taken for reward or is merely mitigated downwards. Spaces available 23 Nov 2026 Online Book now
Workshop Distance Selling of Consumer Credit Master the complexities of distance selling and safeguard your business against the risks of non-compliance. Join our expert-led session to turn tricky cancellation and withdrawal rules into a seamless part of your customer journey. Spaces available 23 Nov 2026 online Book now
Workshop Supporting Bereaved Customers This training explores how practical and emotional support can make it easier for those in distress to engage with your organisation. In addition, we advise on ways to navigate conversations and direct customers to relevant support. Spaces available 24 Nov 2026 Online Book now
Workshop Fundamentals of Payments This comprehensive two-day professional development programme provides in-depth understanding of the global payments ecosystem and how payment systems interconnect and operate. Spaces available 25 Nov 2026 - 26 Nov 2026 Online Book now
Workshop Internal Capital Adequacy Assessment Processes (ICAAP) - Good-Practice Principles This workshop will demonstrate a range of practical steps that can be taken to assist an efficient and effective ICAAP process, as well as suggest industry good-practice. Spaces available 26 Nov 2026 In-person Book now
Workshop Emerging Risks Gain a strategic advantage by mastering the identification and measurement of 2026’s critical emerging risks through robust horizon scanning. Equip your firm with practical scenario analysis tools to navigate future volatility and ensure long-term operational resilience. Spaces available 30 Nov 2026 Online Book now
Conference Economic Crime Congress 2026 - Leading the Collective Response to a Global Threat Our flagship annual congress uniting leaders to combat economic crime, fraud, sanctions breaches and corruption. Spaces available 03 Dec 2026 In person Book now
Workshop Operational Risk: Building Effective Operational Risk Teams and Embedding Risk Culture This pioneering workshop focuses on the softer side, rarely covered in educational courses yet essential for effective risk management. It focuses on the role of the 2nd line Operational risk professional and how it is embodied by Drifters, Diminishers and Multipliers. Spaces available 07 Dec 2026 Online Book now
Workshop Taking and Evidencing Reasonable Steps Join our workshop and you'll gain the capacity to understand what regulators expect from you. You'll become an expert in identifying the evidence required and gather numerous examples that will help you fulfil your prescribed and other obligations. Spaces available 07 Dec 2026 Online Book now
Workshop Macro to Micro - Tailoring PRA Stress Tests for Small and Intermediate Banks A practical, proportionate approach to PRA stress testing, from framework to execution, tailored for small and intermediate Banks Spaces available 09 Dec 2026 Online Book now
Receptions and dinners Annual Mortgage Dinner 2026 Our flagship mortgage dinner celebrates collaboration and success across the UK mortgage industry. Spaces available 09 Dec 2026 London Book now
Workshop Responsible Lending for Consumer Credit Master the essentials of responsible lending through this three-hour deep dive into the regulations governing loans and credit cards. Turn theory into practice by using real-world case studies to build a lending process that is both compliant and customer-focused. Spaces available 15 Dec 2026 online Book now