Strengthening the UK's Financial Operational Resilience

As the clock ticks towards the critical March 2025 deadline, the urgency for UK financial institutions to bolster their operational resilience has never been greater.

The opinions expressed here are those of the authors. They do not necessarily reflect the views or positions of UK Finance or its members.

Spearheaded by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA), the mandate requires that by no later than March 2025, firms must be fully equipped to operate within their impact tolerances for each identified important business service. This directive is a central piece of the UK's strategy to enhance the stability and resilience of its financial system against operational disruptions. These initiatives are further underscored by the European Union's Digital Operational Resilience Act (DORA), aiming to fortify the digital operational resilience across the financial sector. In five words, quickly recover from operational disruptions.

The UK's Proactive Stance

Guided by the FCA and PRA, the UK's strategy underscores the financial system's capability to withstand, adapt to, and recover promptly from operational disruptions. This nuanced approach underscores the importance of resilience, encompassing both individual institutions and the financial system at large. The focus on cyber resilience is particularly critical in this era where digital threats loom large, potentially disrupting essential financial services and, consequently, financial stability.

In the realm of cyber resilience, safeguarding the digital perimeter against threats becomes paramount. This initiative aligns with the strategic goal of pre-emptively countering cyber threats, thereby minimizing the risks and costs associated with combating these challenges in later stages.

Duncan Mackinnon of the PRA articulates the significance of this mission, emphasising, "In light of the economic and societal upheavals of recent years, fortifying operational resilience emerges as a critical pillar for the safety and stability of financial firms and, inherently, the broader UK. By March 2025, it is imperative for firms to demonstrate their resilience in maintaining critical business services within defined impact tolerances."

Global Perspectives and DORA

The UK's initiatives are in harmony with global trends towards enhancing digital operational resilience. The EU's DORA stands as a testament to a unified effort in bolstering the financial sector's defences against digital disruptions. BaFin President Mark Branson highlights the transformative potential of DORA, stating, "The Digital Operational Resilience Act (DORA) provides an important opportunity. This regulation will make it easier for us to influence cloud service providers in future. Thanks to DORA, supervisory authorities in Europe will be much better placed to identify interconnections and market concentrations at service providers. And they will be able to monitor together critical service providers. All of this will increase the operational resilience of our financial system – which is key to successfully delivering the digital transformation."[3,6]

The Future of Security Operations

In the face of complex operational landscapes, the significance of AI in security operations becomes pronounced. Innovative solutions like AI-powered security assistants optimize threat investigation and response, underpinning the requirements and vision for a resilient financial system.

Next Steps, perpetual activities for long lasting resilience

As we approach and move beyond March 2025, operational resilience will continue to be a journey, not a destination. Financial institutions must engage in continuous cycles of improvement, marked by:

  • Persistent Performance Monitoring: Establishing robust mechanisms to regularly review performance, incidents, and responses.
  • Continuous Service Assessment: Rigorously evaluating all services to confirm their alignment with resilience objectives and impact tolerances.
  • Data Driven Decision Making: Making informed decisions based on comprehensive evaluations, stress testing, and scenario analysis outcomes.
  • Strategic Use of Scenario Testing: Applying insights from scenario testing to confirm resilience and inform enhancements to services and processes.
  • Diligent Reporting and Stakeholder Communication: Consistently delivering clear, aggregated information on resilience metrics to stakeholders and regulators.

Implementing these best practices ensures that resilience is an integral part of daily operations. It prepares institutions not only to meet regulatory expectations but to exceed them, fostering a financial ecosystem that's robust, responsive, and reliable.


The coordinated effort between the UK's operational resilience approach, the EU's DORA framework, and other global initiatives underpin the need for advanced technologies to achieve a holistic strategy for securing the financial sector against disruptions. As financial services become increasingly digitized, embedding such resilient practices into the operational framework will be paramount in ensuring the stability and integrity of the global financial system.

We invite you to learn more about how Fortinet can help safeguard your operations and contribute to the operational resilience of your organization. Join us towards a more secure and resilient financial future.