Can data ethics help build consumer trust in Open banking?

  • Published date: 24.04.2019

Complaints Handling: Final response letters that get the right results, 17 October 2019

This highly practical full-day workshop, designed for people handling complaints, will look at the value of a great final response letter. Often overlooked, a final response letter is a significant event between you and your customer and can leave a lasting impression and even make or break your relationship.

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