Supporting consumers and businesses

Our ‘Mortgage industry position: tackling flood risk for a sustainable future’ paper was published this month setting out the need for a whole system approach to addressing flood risk, involving collaborative action not only by industries, but also by government and homeowners individually. In our paper, we call for action on related issues including flood insurance, homeowner understanding of the need to act, data and property valuation.

Our Managing Director of Personal Finance, Eric Leenders, delivered a keynote speech at Surviving Economic Abuse's launch of its good practice guide and roundtable at the Guildhall this month.

Delivering a high growth economy

In this month’s Economic Review, we highlight the latest inflation developments, and what this means for upcoming interest rate decisions. In addition, the latest OECD growth forecasts point to a more stable outlook, but businesses still face challenges.

We released our latest card spending update featuring the monthly value and volume of transactions across debit and credit cards, both in the UK, and of UK-issued cards across the world.

This month we also contributed to the British American Finance Alliance report on UK-US financial services, ‘Finance for growth: A shared U.S./UK prosperity agenda’. This outlines some of the immediate and longer-term priorities of the UK and US financial services sectors for the US-UK Financial Regulatory Working Group (FRWG).

Throughout October we published various consultation responses that can be viewed on our website.

Preventing economic crime

The Dedicated Card and Payment Crime Unit (DCPCU) have been shortlisted as a finalist in the Outstanding Partnership category in the Tackling Economic Crime Awards (TECAs), alongside the City of London Police and Ofcom for their joint efforts in tackling SMS blaster fraud type. 

The Unit have been running various operations across the month to combat fraud affecting the payments, banking, and finance industry. This included multiple arrests for fraud, internal fraud, card not present fraud, as well as for possession with intent to supply drugs.

Last week we published our 2025 Half Year Fraud Report. This shows, in the first half of the year, an increase in both the total number of fraud cases and the amount of money lost to fraud and scams compared with the same period in 2024.

Enabling digital innovation

This month we launched a collaborative industry pilot project to deliver the first UK live transactions of tokenised sterling deposits (GBTD). Building on the successes of the UK Regulated Liability Network (RLN) project’s earlier phases, this pilot phase will position the UK as a leader in payments innovation, delivering tokenised deposits and programmable payments against three use cases. We will be hosting engagements and events throughout the pilot to provide all stakeholders with updates on the work and next steps and encourage stakeholders to express their interest in the work. Find out more about the project and related events on our website.

Transitioning to Net Zero 

On 23 October, we hosted a virtual roundtable with the Australian Sustainable Finance Institute and the Transition Finance Council, to explore emerging approaches to transition finance and voluntary taxonomies.

Our Sustainability team have been focused on the build-up to the COP30 climate conference in Brazil next month. There we will be running two events — a networking session hosted by EY, launching a collection of case-studies showcasing sustainable finance best practice; and a Chief Sustainability Officer roundtable with our partners RMI and KPMG. Our Chair, Bob Wigley, will be undertaking speaking engagements and meetings throughout week one. If you will be in Sao Paulo/Belem and would like to know more about our events, please get in touch with our team. 

Upcoming events and training

Our new on-demand learning platform, The Knowledge Hub, is now live. Rob Moss, Principal, Head of Learning, shared his thoughts on how on-demand learning can help firms proactively build workforce skills.

Upcoming training opportunities include: our Operational Risk series, Commercial Customer Risk series, and Operational Resilience. All scheduled training for the remainder of 2025 can be found on our website.

The Economic Crime Congress 2025 takes place on 4 December. Join us as we focus on collaboration in action - ensuring that government, industry, and civil society work together to dismantle criminal networks, share intelligence, and build a stronger regulatory framework. 

Our Annual Mortgage Dinner will take place on the 10 December giving an opportunity for mortgage professionals to connect, exchange ideas, and build valuable relationships. 

From Risk to Resilience: Smarter Credit Exposure Management webinar will take place on 10 November. All webinars will be available to watch on‑demand at convenience.