Our Board

UK Finance’s Board has been developed to ensure senior and fair representation across the industry. The Board focuses on issues of importance to retail, SME and wholesale customers including ethics, financial inclusion, financial fraud and economic crime, access to markets and diversity.

UK Finance’s Board ensures the consumer voice is represented via the inclusion of a strong, independent consumer champion, while significant overlap of board members with the Banking Standards Board supports a close cooperation with its work to promote high standards across the industry.

  • Bob Wigley – UK Finance Chair
  • Susan Allen, Head of Retail and Business Banking, Santander UK
  • Mark Barnett, President, Europe, Mastercard
  • Anne Boden, CEO, Starling Bank
  • Miles Celic, CEO, TheCityUK
  • Charlotte Crosswell, CEO, Innovate Finance
  • Charlotte Duerden, UK Country Manager, American Express
  • David Duffy, CEO, Virgin Money UK plc
  • Joanna Elson OBE, CEO, Money Advice Trust
  • Joe Garner, CEO, Nationwide Building Society
  • Steve Hughes, CEO, Coventry Building Society 
  • Beatriz Martin Jimenez, Global IB COO & UK Chief Executive, UBS
  • Ruth Leas, CEO, Investec Bank Plc
  • Lord Macpherson, Chairman,  Hoare & Co.
  • Vim Maru, Group Director, Retail, Lloyds Banking Group
  • Tracey McDermott CBE, Group Head, Corporate Affairs, Brand & Marketing (CABM) and Group Head, Compliance, Standard Chartered
  • Jeni Mundy, Managing Director, UK & Ireland, Visa
  • David Postings, Global CEO, Bibby Financial Services
  • Anne Marie Verstraeten, UK Country Head, BNP Paribas Group
  • Clare Woodman, CEO, EMEA, Morgan Stanley Institutional Securities Group

Susan Allen, Head of Retail and Business Banking, Santander UK

Susan Allen is responsible for the bank’s retail and business banking operations spanning 15 million customers and a nationwide network of branches and customer contact centres. She was previously the bank’s Head of Customer Interactions within its retail division. Prior to joining Santander in 2015 as Chief Transformation Officer, Susan worked for RBS for over 25 years in a variety of roles including CEO, Customer Solutions Group, Commercial and Private Banking, supporting a wide range of businesses from SMEs to major international corporates.

Mark Barnett, President, Europe, Mastercard

With 20 years of experience either in or consulting to the retail banking and payments industry, Mark Barnett joined Mastercard in 2003 and is now divisional president for Mastercard in the UK, Ireland, Nordics & Baltics, with responsibility for all of Mastercard’s activities within the territories. Initially joining Mastercard’s Advisors business, Mark also held the role of executive vice-president, global head of Consulting Services. Earlier in his career, Mark led KPMG’s payments consulting practice across Europe.

Anne Boden, CEO, Starling Bank

As CEO, Anne oversees the Executive Leadership Team and focuses its vision on building the best possible customer experience. She is also a member of Starling’s Board of Directors. After graduating in computer science and chemistry, Anne started her career at Lloyds Bank, where she helped architect CHAPS, the UK’s first real-time payments system. She worked at Standard Chartered and UBS, before becoming Head of EMEA, Global Transaction Banking across 34 countries for RBS and ABN AMRO.

After the financial crisis, Anne spoke to people around the world about the changes in banking and technology. She joined Allied Irish Banks Plc as Chief Operating Officer to apply these learnings but was frustrated by the restrictions still imposed by outdated technology.

Anne decided the only way to solve this was to build a bank from the ground up. This idea started becoming a reality in 2014 and Starling has grown from there. Anne’s vision for Starling is to build the best bank account in the world.

Anne lives and breathes Starling, but if she had to do something very different it would be something entrepreneurial in the application of machine learning to fabric and fashion design.

Miles Celic, CEO, TheCityUK

Miles Celic joined TheCityUK as Chief Executive Officer in September 2016. He began his career in broadcasting with the BBC and others. He moved on to work in the UK parliament, where he focused on foreign affairs and defence issues. He subsequently worked in a number of leading reputation management and public policy consultancies, including an arm of Omnicom. In 2007 he joined HSBC’s policy function. Miles moved to Prudential in 2009 as Director of Group Public Affairs & Policy and became Director of Group Strategic Communications in 2013.

Charlotte Crosswell, CEO, Innovate Finance

Charlotte Crosswell is CEO of Innovate Finance, the industry body representing the UK FinTech sector. She has spent most of her financial services career in market infrastructure roles. She has held a number of management positions at Nasdaq and the London Stock Exchange across international capital markets, equities, fixed income, OTC derivatives trading and clearing. Charlotte has been included in the list of top 100 Women in Finance for a number of years.

Charlotte Duerden, UK Country Manager, American Express

Charlotte has been with American Express for 17 years and has extensive experience across product, marketing and acquisition. During her time with the company she has held various senior leadership roles in the UK, Australia and New Zealand, including Head of Product, Pricing and Portfolio Management for Europe, with responsibility for consumer and business to business product across the region. Her expertise in the cards and monoline industry will further contribute to the UK Finance Board’s knowledge in the consumer and retail space.

David Duffy, CEO, Virgin Money UK plc

David was appointed CEO of Clydesdale and Yorkshire Banks in June 2015, before the demerger and IPO of CYBG PLC in 2016. He was previously CEO of Allied Irish Banks, CEO of Standard Bank International and the Head of Global Wholesale Banking Network of ING Group. He has also held various senior positions with Goldman Sachs International including Head of Human Resources Europe.

Joanna Elson OBE, CEO, Money Advice Trust

Joanna is CEO of the Money Advice Trust – the charity which runs National Debtline and Business Debtline. She has worked in financial services and in Parliament, and is a trustee of the Friends Provident Foundation. In 2010 Joanna was awarded an OBE for services to people in debt.‎

Joe Garner, CEO, Nationwide Building Society

Joe Garner became CEO of Nationwide Building Society in 2016. He previously held senior positions in financial services at HSBC, telecommunications at BT, consumer goods at Procter and Gamble and retailing at Dixons. He was a Non-Executive Director of the Financial Ombudsman Service from 2007-2010.

Steve Hughes, CEO, Coventry Building Society 

Steve Hughes was appointed in April 2020 as Chief Executive of Coventry Building Society. He is a global chartered management accountant with over 15 years’ experience in senior and board level roles within financial services. Before joining Coventry, he was Chief Executive of Principality Building Society, an organisation he joined in 2011 where he was Group Finance Director and was promoted to CEO in 2017. Prior to this he was Finance Director of Lloyds Banking Group plc’s general insurance business, during which time he worked on the integration of Lloyds TSB plc and HBSOS plc. His earlier career spanned the automotive, retail and consumer goods sector. Steve had gained broad experience having operated in leadership roles covering technology, change, strategy, operations and finance. He is passionate about mutuality and its role in financial services and is committed to running the business in the long-term interests of its members.
External Appointments

Steve has acted as Deputy Chair of the Mortgages Product and Services Board of UK Finance. He also Chaired the Welsh Advisory Board of Business in the Community and until recently was a UK Trustee of the charity.

Beatriz Martin Jimenez, Global IB COO & UK Chief Executive at UBS

Beatriz Martin Jimenez was appointed as Chief Operating Officer of UBS Investment Bank in October 2015. In this role, Beatriz acts as the strategic partner to each of the businesses operating across, and aligned to, the Investment Bank. She is responsible for driving the development and implementation of the IB business strategy, maintaining an independent role in the oversight of operational risks in the IB and managing the systems and processes of multiple regulatory and non-regulatory change and remediation programs globally.

In January 2019, Beatriz became the UK Chief Executive having served as the UK Chief Operating Officer since 2014. As UK Chief Executive she is responsible for driving strategic initiatives across the region and plays a key role in regulatory and operational issues. Beatriz was also appointed as a member of the UBS Europe SE Supervisory Board in June 2019. She also sits on the Optimus Board Foundation.

Beatriz joined UBS in 2012, as Chief of Staff to the CEO of the Investment Bank, from Morgan Stanley where she held positions in Fixed Income and Solutions Sales.

Beatriz began her career at Deutsche Bank as a graduate trainee in structuring and trading roles, both in London and Frankfurt.

Beatriz holds a Masters Degree in Business from the Universidad Autonoma de Madrid, where she also completed a year abroad as part of the Erasumus exchange program, completing a year at the Frankfurt School of Finance and Management. She is fluent in Spanish, German and English.

Ruth Leas, CEO, Investec Bank Plc

Ruth Leas is Chief Executive Officer of Investec Bank plc, the main banking subsidiary of Investec plc, a FTSE 250 listed company which houses the Investec Group’s non-Southern African operations.

Throughout her 20-year career with Investec, Ruth has occupied roles that have helped fuel the development of the business. Prior to CEO, Ruth was Chief Risk Officer of Investec Bank plc and responsible for every area of risk management including credit risk, liquidity risk, market risk, and operational risk. Ruth also managed the rating agency relationships for the Investec Group in the UK.

Ruth joined Investec in 1998, starting out in South Africa at Investec Bank Ltd. as a banker in the Financial Products business, where she was involved in derivative structuring and sales. She moved to London in 2002 and was appointed Co-Head of Financial Products in 2004, focusing on structured credit and credit derivatives. In October 2008, Ruth joined the credit team within Group Risk before moving in 2011 to head Investor Relations in the UK. In 2013, she was appointed Head of Risk Management and in July 2016 was appointed as an Executive Director to the Board of Investec Bank plc. Ruth was appointed as Chief Risk Officer in June 2017.

Ruth holds an M. Phil Degree from Cambridge University, as well as a degree in economics from the University of the Witwatersrand, South Africa. At the end of her Honours year, Ruth was awarded the Gold Medal of the Economics Society of South Africa for the best Economics Honours Thesis in South Africa.

Lord Macpherson, Chairman, C. Hoare & Co.

Lord Macpherson became Chairman of C. Hoare & Co. in 2016. He was latterly Permanent Secretary to the Treasury from 2005-2016, having joined the Treasury in 1985 as an economist and held roles including Principal Private Secretary to the Chancellor of the Exchequer, Director of Welfare Reform, Head of the Public Services Directorate and Head of the Budget and Public Finance Directorate.

Vim Maru – Group Director, Customer Products and Marketing, Lloyds Banking Group

Vim Maru is Group Director of Customer Products and Marketing at Lloyds. He joined Lloyds Banking Group in 2011. He has previously worked at Santander UK and Abbey National. He is also a Director of Scottish Widows and served as a Board Director of VISA Europe.

Tracey McDermott CBE, Group Head, Corporate Affairs, Brand & Marketing (CABM) and Group Head, Compliance, Standard Chartered

Tracey McDermott joined the Global Management Team of Standard Chartered in 2017 as Group Head of Corporate, Public and Regulatory Affairs.  She spent the previous 15 years in UK financial services regulation most recently as Acting Chief Executive of the Financial Conduct Authority and a member of the Financial Policy Committee and a Non-Executive Director of the PRA from September 2015 until June 2016.  She has extensive experience of financial crime prevention and prosecution and of operating with multiple stakeholders in public/private partnerships to tackle industry challenges.

Jeni Mundy, Managing Director, UK & Ireland, Visa

Jeni Mundy is Managing Director, UK & Ireland, at Visa, a role she has held since October 2018. Previously she was at Vodafone Group PLC, most recently as Group Enterprise Product Management Director. Ms. Mundy’s prior roles included Northern Europe Sales Director for multi-national customers, Chief Technology Officer for Vodafone UK and a UK Executive Board member and Chief Technology Officer, New Zealand. Since 2016 Ms. Mundy has also been a Non-Executive Director for Auto Trader PLC. She began her career as an Engineer at BellSouth in New Zealand, having first achieved distinction as a professional yachtswoman competing in two Whitbread Round the World Yacht Races. She has an MSC in Electronic Engineering and BSc in Mathematics with Philosophy.

David Postings, Global CEO, Bibby Financial Services

Formerly managing director of Barclays Sales Financing, David headed up Barclays Group IT and Operations business before joining Lloyds TSB as managing director of Commercial Banking. This role included the post of chairman at Lloyds TSB Commercial Finance. In September 2015, David was appointed Bibby Financial Services’ global chief executive, where he heads up a global team of over 1,300 throughout Europe, Asia and North America.

Anne Marie Verstraeten, UK Country Head, BNP Paribas Group

In October 2016, Anne Marie Verstraeten was appointed UK Country Head for the BNP Paribas Group. Previously, she had been CEO and Country Head of BNP Paribas The Netherlands from July 2014 untill September 2016, leading the Dutch BNP Paribas Corporate and Institutional Bank and overseeing the other six BNP Paribas group activities in The Netherlands. From August 2010 to June 2014 she was CEO and Country Head of BNP Paribas Canada, overseeing the bank’s offices in Montreal, Toronto and Calgary. She was a member of the BNP Paribas North America Management Team. Anne Marie Verstraeten holds a degree in Applied Economics from the University of Antwerp. She graduated with a master’s degree in International Economics from the University of Louvain. Anne Marie Verstraeten started her banking career in Belgium and subsequently took up business development and management positions in Private, Commercial and Corporate & Investment Banking in New York, London and Singapore in various entities and affiliated companies of the Belgian Generale Bank and Belgian/Dutch Fortis Bank Groups. Before joining BNP Paribas in 2009 she was Global Head of Energy of Fortis bank, out of London and Rotterdam. This position entailed overseeing the bank’s worldwide Energy Structured Finance business and relationship management for the utilities, oil and gas sectors. She belongs to the Guild of International Bankers in London and is a Freeman of the City of London. In 2006 she was awarded a knighthood in the Leopold II Order of the Kingdom of Belgium for services to the financial industry. She is married and has two daughters.

Bob Wigley, Chair, UK Finance

Bob Wigley was appointed as Chair of UK Finance in March 2017. He spent his banking career with Morgan Grenfell and Merrill Lynch and was EMEA Chairman of Merrill Lynch between 2003 and 2009. Between 2006 and 2009 he was a member of the Court of the Bank of England. He is a member of the Takeover Panel and a past member of the FSA’s Senior Practitioners Panel and was the FSA’s nominated representative on the Council of European Securities Regulators Market Consultation Panel. He led a group of industry chairmen and chief executives to author a report on the competitiveness of London as a global financial centre “London, Winning in the Decade Ahead” and chaired the Green Investment Bank Commission. Since leaving banking, he has chaired and invested in a number of fintech companies. He was instrumental in the creation of TheCityUK and has been on its advisory board since its formation.

Clare Woodman, CEO, EMEA, Morgan Stanley Institutional Securities Group

Clare Woodman is CEO, EMEA for Morgan Stanley’s Institutional Securities Group. She is a Trustee of the Morgan Stanley International Foundation, a sponsor of the firm’s Womens’ Business Alliance and a member of the Institutional Securities Global Diversity Council. Clare joined Morgan Stanley in 2002 having previously been a lawyer with Clifford Chance. Clare is a Non-Executive Director of Euroclear, The Banking Standards Board, TheCityUK, the Global Financial Markets Association and the Association for Financial Markets in Europe.

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