HSBC Charitable Bank Account

This Voluntary Organisation Banking Guide is aimed at charities, clubs, community groups and societies.
Please note that all content reflects best practice guidance shared by industry in a working group comprised of Banking and Voluntary Sector Partners and UK Finance. The Voluntary Organisation Banking Guide represents the views of UK Finance and its Banking and Voluntary Sector Partners. The Voluntary Organisation Banking Guide is strictly for guidance only and has not been approved by a regulatory body. It does not represent formal or legal regulatory advice, and whilst anyone is welcome to use the Voluntary Organisation Banking Guide, it is entirely at their own risk. UK Finance, in collaboration with its Banking and Voluntary Sector Partners, would like to emphasise that the Voluntary Organisation Banking Guide is not binding, and does not give rise to any enforceable obligations or duties. Accordingly, UK Finance and its Banking and Voluntary Sector Partners shall not be responsible or liable for any loss, damages or costs arising from the use of the Voluntary Organisation Banking Guide. Users of the Voluntary Organisation Banking Guide should ensure that it is suitable for their use (and that appropriate due diligence has been conducted, including in relation to compliance with relevant laws).

Ethos / Approach to banking

Everyday banking at a reduced price* for charities and not-for-profit organisations with a charitable purpose. *Compared to our Small Business Banking and Business Banking Accounts.

What is the name of your account(s) and who is eligible?

Charitable Bank Account.

Which types of Charitable Entities are you able to offer accounts to?

Unincorporated Association
Registered Charity (CIO, SCIO)
Charitable Company (limited by guarantee)
Charitable Trusts
Available to cusomers in our Small Business Banking and Business Banking segments*.

*Small Business Banking customers are typically small enterprises (including not-for-profits) with borrowing needs of up to £100k. Their everyday transactional banking products and needs wouldn’t require the support of a Relationship Manager.

Business Banking customers are typically small and medium sized enterprises (including not-for-profits) with product needs that require support through a dedicated Relationship Manager, who work alongside our specialist teams. Our Relationship Managers can provide transactional banking and funding solutions of over £100k (both domestically and internationally).

What branch-based services do you offer:

Cash in
Cash out
Payments
Cheque Deposits

🗸 Make use of our Business Internet and Telephone Banking facilities
🗸 Pay in cash in real time and deposit cheques using our self-service machines. (To do this, you’ll need to come into a branch with your paying-in book.)
🗸 Check your balance, deposit and withdraw cash, or deposit cheques at Post Office® counters

If branch-based services differ on a regional basis, do you have a postcode search function that clients can use?

Yes. Click here.

Do you offer any services through the Post Office or Banking Hubs? Please specify.

Yes. You can use the network of 11.500 Post Offices® to make cash deposits, withdrawals, change-giving or to make a balance enquiry, as long as you have a debit card or a deposit card (for paying in cash and/or change-giving only). It's also possible to deposit a cheque using your HSBC paying in slip and a cheque envelope (supplied by the Post Office®).

What online services do you offer:

Online and Mobile Banking

Business internet banking offering 'dual control' to support your online banking needs, allowing one person to create a payment and another to authorise it.

Mobile Banking App:

Scan and instantly deposit cheques securely to save you time
View your balances and recent transactions, including next day transactions on all your Charitable Bank Account
Generate codes on your Digital Security Device to log on, make payments and authorise changes on Business Internet Banking
View and download Charitable Bank Account and savings account statements
Instantly view your Business Card PIN
In-app support provided via our Chat with us service"

How do you add someone to the mandate? Having the right individuals on the mandate is critical for a charity to bank effectively.

Online or via a mandate form

Mandate submitted via Business Internet Banking, a form available in our public website or available from our HSBC UK branches.

How do you add someone to online banking?

Via online or form

Online if they are to be a Secondary User, a form is required to replace a Primary User.

Do your Current accounts offer credit interest or is a separate Deposit account required?

No. Our Charitable Bank Account does not offer credit interest, a separate deposit account would be required to incur credit interest.

Debit cards allowed on the account?

Yes.

Minimum opening deposit amount required?

£0.

Free banking and any requirements? (turnover)

No. Everyday banking at a reduced price* for charities and not-for-profit organisations with a charitable purpose.

*Compared to our Small Business Banking and Business Banking Accounts.

Fee Information Document (link to) / Tariff

Click here.

Do you offer international payments? Do you have any advice for charitable entities making overseas payments?

Yes. If you send money abroad on a regular basis, a Foreign Currency Account could be ideal for you. It can be easier and cheaper than setting up and managing an account in a foreign country. Plus, available in most tradeable currencies, you avoid the cost and risks of foreign exchange.

Additional services available

Yes. A variety of ways to contact us

Dual authorisation for payments

Yes.

Dedicated phone line

No. We offer our customers access to our business telephone banking service.

Please click here to view HSBC Charitable Bank Account profile on their website.

Information correct as at July 2024

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HSBC Charitable Bank Account

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