Metro Bank Community Current Account

This Voluntary Organisation Banking Guide is aimed at charities, clubs, community groups and societies.
Please note that all content reflects best practice guidance shared by industry in a working group comprised of Banking and Voluntary Sector Partners and UK Finance. The Voluntary Organisation Banking Guide represents the views of UK Finance and its Banking and Voluntary Sector Partners. The Voluntary Organisation Banking Guide is strictly for guidance only and has not been approved by a regulatory body. It does not represent formal or legal regulatory advice, and whilst anyone is welcome to use the Voluntary Organisation Banking Guide, it is entirely at their own risk. UK Finance, in collaboration with its Banking and Voluntary Sector Partners, would like to emphasise that the Voluntary Organisation Banking Guide is not binding, and does not give rise to any enforceable obligations or duties. Accordingly, UK Finance and its Banking and Voluntary Sector Partners shall not be responsible or liable for any loss, damages or costs arising from the use of the Voluntary Organisation Banking Guide. Users of the Voluntary Organisation Banking Guide should ensure that it is suitable for their use (and that appropriate due diligence has been conducted, including in relation to compliance with relevant laws).

Ethos / Approach to banking

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We support our Communities and provide our Community Current Account which can help you organise the local Saturday football club’s finances, or stay on top of a charity’s accounts.

What is the name of your account(s) and who is eligible?

Community Current Account. To open a Community Current Account, you must be 18 years or over and your organisation:

Must be classified as a UK-based club, society or charity
Have a maximum annual turnover that does not exceed £250,000
Hold a maximum limit of three account operators

What we need to open your account

Please bring us the right documents, so we can get your account up and running straight away.

Different types of organisations will need different documents:

Registered charity: Minutes of the Meeting and Charity Commission number
Registered and limited charity: Charity Commission number and Company Registration number
Club/society/association: Minutes of the Meeting and constitution documents. If there are no Constitution documents available, a letter on headed paper
Confirming the same information is acceptable.

Which types of Charitable Entities are you able to offer accounts to?

In order to open and maintain a Metro Bank Community Account you need to:
(a) be classified as a Club, Society or Charity
(b) have a turnover and/or annual balance sheet total that does not exceed £250,000
(c) a maximum limit of three account operators.

What branch-based services do you offer:

ATM Withdrawals
Automated Credits
Bill Payments (Store and Internet)
Cheque Payments
Cheques Deposited
Debit Card Payments
Direct Debit
Faster payments
Standing orders

Customers are free to use the branch for cash, cheque deposits, though we encourage our customers to use online services where possible as it is more secure and efficient for them.

Any combination of those mentioned above are free up to 200 in total. Thereafter £.30 each.

If branch-based services differ on a regional basis, do you have a postcode search function that clients can use?

Yes. Click here.

Do you offer any services through the Post Office or Banking Hubs? Please specify.

Yes.

Paying in cash
Paying in cheques
Get change

Click here for more information.

What online services do you offer:

Online and Mobile Banking

Our Business Online Banking is here to take the stress out of managing your accounts, so you have more time to get on with the things that make a difference. With our easy-to-use platforms, you can view your statements, make payments and keep track of your account activity from anywhere, any time.

We have Business online banking and the App, Business Online Plus, Commercial Online Banking.

How do you add someone to the mandate? Having the right individuals on the mandate is critical for a charity to bank effectively.

Please contact your Local Business Manager.

How do you add someone to online banking?

Via online or mobile banking. Requests for a new nominated person may be made via telephone, visiting the store or via the internet.

Do your Current accounts offer credit interest or is a separate Deposit account required?

No. A separate deposit account is required for interest bearing accounts.

Debit cards allowed on the account?

Yes.

Minimum opening deposit amount required?

£1.

Free banking and any requirements? (turnover)

We offer free banking.

Fee Information Document (link to) / Tariff

Please see our Banking Charges leaflet within the charges section. Click here.

Do you offer international payments? Do you have any advice for charitable entities making overseas payments?

Yes. Click here. Please note that some countries and areas may be deemed high risk and there may be restrictions in place.

International payments SWIFT : £25, International Payment SEPA £0.20, Same day UK Chaps payments £25

Additional services available

Yes. A range of support tools to help you manage and grow your business:

Accounting Software
Business Builder tools and guidance
Mentor services
Payment services

Dual authorisation for payments

Yes.

Dedicated phone line

Yes.

Please click here to view Metro Bank Community Current Account profile on their website.

Information correct as at July 2024

3. Account Finder

Metro Bank Community Current Account

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