The New Payments Architecture (NPA) will be a new way of processing payments in the UK. It replaces the existing Faster Payments scheme and lays out the framework for a replacement to the Bacs scheme. By providing a world-leading payments infrastructure, the NPA intends to provide an innovative, competitive and secure payments environment.

In this blog post, we explore how the scope of risk management should evolve to contribute to achieving sustainability for banks.

It’s no secret that digital innovation has raised the bar for consumer experiences. The demand for 24/7 services, omnichannel offerings and seamless interactions are common threads across every industry, and financial services are no strangers to continuous CX disruption.