UK Consumer Payments 2021

Statistics summarising the latest findings from UK Finance annual National Payments Study (NPS) for 2020. This statistical digest provides a wealth of information about personal financial holdings, payments and cash acquisition in the UK.

The data insights into financial holdings, cash acquisition, receipt of income, remote banking, online shopping, bill payments and spontaneous payments formed a key input into UK Finance's recently published Payment Markets Review 2021, alongside industry data and interviews with payment providers and users of payment services.

This report (attached below) is available free to selected members (must be logged in to access). 
For others the report can be purchased from our publications store here.

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