UK Finance is delighted to partner with Microsoft and EY to explore the use of language in technology and cyber within the financial services sector.

Language bridges the gap between people and can help to create common understanding and a feeling of belonging. Conversely, when used negatively, language can also create and reinforce barriers and feelings of alienation.

In the technology and cybersecurity space, negative and often prejudiced connotations have slipped into daily use of written and spoken language. In this paper we explore the use of non-inclusive language in technology and cyber security and look at what steps organisations can take to address this.