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UK Finance is warning consumers to stay alert for suspicious automated phone calls pretending to be from their bank or card company, after dozens of reports of similar scams over the past week.
With this scam, customers will receive an automated call claiming that a suspicious transaction has occurred on their account and needs to be verified. The customer is then prompted to press a number on their phone to be taken through to a supposed ?agent?, who is actually a fraudster.
All consumers are reminded that banks or the police will never contact you asking for your online banking password or for you to transfer money to a new account for fraud reasons.
Katy Worobec, Managing Director of Economic Crime, UK Finance, said:
There has been a spike in cases over the past week involving automated calls from fraudsters pretending to be from your bank. It's crucial that people remain vigilant and question any phone calls out of the blue, even if they state there has been fraud on your account. Fraudsters may already have some information about you, so don't take this as confirmation that their approach is genuine. Never give out any personal information if you are at all suspicious. Instead Take Five to stop and think, and then contact your bank directly on a number that you can trust such as the one on their official website.
There has been a spike in cases over the past week involving automated calls from fraudsters pretending to be from your bank. It's crucial that people remain vigilant and question any phone calls out of the blue, even if they state there has been fraud on your account.
Fraudsters may already have some information about you, so don't take this as confirmation that their approach is genuine. Never give out any personal information if you are at all suspicious. Instead Take Five to stop and think, and then contact your bank directly on a number that you can trust such as the one on their official website.
Advice to consumers on steps to take to avoid this type of scam from the Take Five to Stop Fraud campaign:
Five things to look out for on a scam phone call:
05.07.19
22.04.24
19.04.24
17.04.24
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