Search UK Finance
You can use the search function to find a range of UK Finance material, from consultation responses to thought leadership to blogs, or to find content on a range of topics from Brexit to commercial finance.
Search UK Finance
You can use the search function to find a range of UK Finance material, from consultation responses to thought leadership to blogs, or to find content on a range of topics from Brexit to commercial finance.
Event search results
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Training
RCA Senior Management Virtual Briefing AM - May
04.05.20
This Senior Management Briefing introduces the core concepts and potential benefits of structured problem solving. It introduces elements of rationale for improved problem-solving skills, an overvi...
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Webinar
Future of Finance Podcasts
01.09.20
Welcome to the Future of Finance podcast from UK Finance. A series exploring the latest trends in financial services, how they are changing and how firms can equip themselves to face the challenges...
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Training
Commercial Customer Risk Focus Series: Introduction to Financial Analysis
01.10.20
Newly appointed credit analysts need to get to grips very quickly with the skills and capabilities required to perform (sometimes quickly) a level of financial analysis to assess the credit risk of...
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Webinar
Free Webinar: Banks as Data Behemoths - How Financial Institutions are Unlocking the Competitive Advantage in Data
01.10.20
By the end of 2020, customer experience will overtake price as the key differentiator when selecting a product. The rise of challenger banks and robo-investors are harbingers of an era when...
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Webinar
Free Webinar: Stronger Risk Management to Improve Customer Experience
13.10.20
In a sector where up to 8 per cent of an organisation’s income can be spent on compliance FS firms are focused on finding ways to use new technology to streamline and improve their r...
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Training
Customer Complaints Focus Series
14.10.20
To ensure firms remain proactive around the FCA’s expectations, it is critical that firms have a positive culture around the handling of complaints which extends beyond policies and procedures.
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Training
Customer Complaints Focus Series - The Importance of a Healthy Culture Now and Tomorrow
14.10.20
Last year the FCA announced that its long-term aim is to transform culture in financial services firms, so that firms cause less harm to consumers, businesses and the real economy. And cruc...
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Training
Customer Complaints Focus Series – Engaging With The Ombudsman and Influencing Customer Behaviour
15.10.20
In recent months both the Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) have set out their expectations on how firms should handle complaints. The FCA has made...
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