Search UK Finance
You can use the search function to find a range of UK Finance material, from consultation responses to thought leadership to blogs, or to find content on a range of topics from Brexit to commercial finance.
Search UK Finance
You can use the search function to find a range of UK Finance material, from consultation responses to thought leadership to blogs, or to find content on a range of topics from Brexit to commercial finance.
Event search results
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Training
How the Financial Ombudsman Service Works
14.02.19
The Dispute Resolution Handbook sets out the rules and regulations for the FOS. But what does that really look like in practice, and how does it work in the day to day? This highly ...
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Event
Retail Banking Conference
13.03.19
If you have attended our Retail Banking Conference before, you will know that this half-day event is packed with industry experts, timely insight and healthy debate. This year's con...
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Training
Complaints Handling: Getting to grips with trouble and upset
24.05.19
This highly practical workshop is designed for people handling complaints, by people who have handled complaints. The agenda will look at the expected/right amount of ‘trouble and up...
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Event
Northern Powerhouse Dinner
27.06.19
As the national membership body for banking and financial services, UK Finance is committed to building a stronger financial sector across the whole of the UK. Building on the success of ...
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Training
Introduction to the Risk-based Approach and Conducting Customer Due Diligence
01.07.19
Customer due diligence (“CDD”) is more than simply asking for name, address and date of birth. In this course delegates will learn more about the importance of verifying identity details, an...
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Event
The UK Finance Annual Dinner
18.09.19
The UK Finance annual dinner is the highest profile networking event for members from across the financial services industry. Now in its third year, previous dinners have taken plac...
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Webinar
FREE Webinar: Complaints Outlook 2019
24.09.19
Huntswood’s 2019 Complaints Outlook combines consumer research from 5,500 financial services, utilities and travel customers with in-depth, cross-sector firm research. It identifies key changes i...
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Training
Complaints Handling: Final response letters that get the right results
17.10.19
This highly practical and down to earth full-day workshop – designed for people handling complaints by people who’ve handled complaints – will look at the value of a great Fin...
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