Search UK Finance
You can use the search function to find a range of UK Finance material, from consultation responses to thought leadership to blogs, or to find content on a range of topics from Brexit to commercial finance.
Search UK Finance
You can use the search function to find a range of UK Finance material, from consultation responses to thought leadership to blogs, or to find content on a range of topics from Brexit to commercial finance.
Event search results
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Event
Retail Banking Conference
13.03.19
If you have attended our Retail Banking Conference before, you will know that this half-day event is packed with industry experts, timely insight and healthy debate. This year's con...
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Webinar
FREE Webinar: Why Customer Resolution Really Matters
30.07.19
Increasingly, financial services companies’ commitment to fair and effective complaints resolution is a measure of its worth and its ability to hold onto customers. The customer has alw...
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Training
Supporting Customers in Vulnerable Circumstances
10.09.19
Identifying indicators of vulnerability is a key challenge for your customer facing staff. Do your colleagues know when they are speaking with a vulnerable customer? What are your proc...
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Training
Vulnerability Focus Series – Putting Customer Vulnerability into Focus
10.09.19
More and more organisations are engaging with the vulnerability agenda and working to better identify, understand and support customers in vulnerable circumstances. Identifying indicators...
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Event
The UK Finance Annual Dinner
18.09.19
THIS EVENT IS NOW SOLD OUT. WE ARE RUNNING A WAITING LIST FOR INDIVIDUAL PLACES, PLEASE CONTACT events@ukfinance.org.uk TO REQUEST TO BE ADDED. The UK Finance annual dinner, in...
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Training
Supporting Customers with Mental Health Conditions
01.10.19
Identifying indicators of vulnerability is a key challenge for your customer facing staff. Do your colleagues know when they are speaking with a vulnerable customer? What are your proc...
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Event
Digital Innovation Summit 2019
15.10.19
Following a hugely popular launch last year, the Digital Innovation Summit returns on 15 October to address the major digital challenges facing the financial serv...
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Training
Complaints Handling: Final response letters that get the right results
17.10.19
This highly practical and down to earth full-day workshop – designed for people handling complaints by people who’ve handled complaints – will look at the value of a great Fin...
SPEAKERS, SPONSORS AND EXHIBITORS
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