In-house training solutions

Invest in your team's growth and unlock their full potential with our training solutions. 

Training empowers your employees with the skills and knowledge they need to excel, leading to greater job satisfaction and a more dynamic, adaptable workforce. Our dedicated team of qualified learning and development professionals will work with you to analyse and define your learning requirements and tailor learning solutions to meet your specific challenges.

• Convenience: Flexible training sessions to fit your team’s busy schedule.

• On-site: Sessions are delivered at your preferred location to reduce disruption and costs associated with off-site training. 

• Customisable: Our programmes are created to address the specific needs and challenges of your organisation to ensure relevance and effectiveness. 

• Collaboration: Foster a collaborative team culture through focused engagement sessions designed to prioritise teamwork and consistency. 

• Confidential: Internal training ensures the confidentiality of sensitive information and proprietary processes, providing a secure environment for open discussions. 

• Experts: We regularly review and expand our network of highly experienced training specialists to tackle new and emerging challenges. 

Our training covers a wide range of topics across the financial services landscape. Recent in-house training programmes have covered: 

• Regulatory compliance
• Prudential risk
• Operational risk
• Invoice Finance and Asset-Based Lending
• Complaints handling
• Conduct and culture
• Vulnerability
• Economic crime

Hear from our previous attendees

We found the bespoke session allowed for more meaningful discussions and questions and answers were specific to the products we provide. The content was comprehensive, informative and well-structured, serving as a valuable resource for future reference. 

The training was well organised and the training provider was professional, enthusiastic and knowledgeable. The insights gained from this session will enhance our first line teams’ knowledge to ensure we maintain regulatory compliance in all our financial promotions.  We would not hesitate to recommend this training session.

Jane McKean, Senior Regulatory Compliance Manager, Equals Group Plc
 

Our recent in-house RCSA training was excellent from start to finish – smooth, collaborative, and clearly tailored to our needs. We made the decision to organise a bespoke group session with a trainer to get the most out of it, and it proved to be the right approach.  The use of practical, real-world examples – particularly the UK Finance taxonomy table for risks – was especially helpful in bringing the material to life and demonstrating how a structured approach can be applied in practice. It helped demystify key concepts and made them far more tangible for the team.  It has already saved us significant time, replaced uncertainty with confidence, and provided immediate value that our senior leadership is now applying across the business. The session was accessible and engaging for all levels, from those new to RCSA through to those more experienced, ensuring everyone was able to take away something meaningful. We have already recommended this training to both peers and the regulator, and we highly endorse it to any organisation looking to strengthen their RCSA capability.

Michelle Pledger, The Staffordshire Building Society
 

Our in-house Root Cause Analysis training with UK Finance was really well delivered and thoroughly enjoyable. Ed was a knowledgeable expert in the field and a strong communicator, and his friendly, approachable style kept everyone engaged throughout the whole session. The course was well executed and gave us practical techniques that we can apply directly in our day-to-day working environment. There was the right amount of participation, with good delivery and strong engagement across the group. The mapping exercise stood out in particular and gave us real food for thought. What we valued most was the structured and systematic approach it brought to something we do on a regular basis without giving it much thought. The content was clear and informative, and it worked equally well for colleagues who already have experience of Root Cause Analysis and those completely new to it. We would highly recommend this training to any organisation looking to strengthen how it approaches Root Cause Analysis.

Hampshire Trust Bank