The Senior Management Briefing introduces the core concepts and potential benefits of structured problem solving. It introduces elements of rationale for improved problem solving skills, an overview and demonstration of an effective problem solving methodology, as well as, outlining key factors that organisations and Senior Managers need to consider as they adopt a more structured approach to Problem Solving.
This briefing builds understanding of a proven approach to Root Cause Analysis that is appropriate to the Finance Sector and to 21st Century problem solving.
The aim of the briefing is to provide Senior Management with the knowledge that they require to understand effective and structured RCA and to subsequently make decisions on the organisation’s RCA strategy.
There is a growing belief that problem solving – creative and structured – will be one of the core skills that a) empower individuals in their careers and b) ensure companies maintain a competitive edge. Reports from numerous global organisations cite problem solving as a skill that will protect firms and employees from greater and greater automation and AI. But do professionals really know what this means and even where to enter the narrative? By understanding why RCA is important to their organisations and even more importantly what effective RCA might look like Senior Managers are better informed to create an effective Problem Solving Strategy for their organisations.
Who should attend
Target participants are Senior Managers, decision makers and influencers in the Finance Sector who are seeking to understand and potentially implement a proven, improved and structured approach to problem solving.
The briefing will:
- introduce Senior Managers to the process and benefits of effective Root Cause Analysis
- increase awareness of the steps required to develop an effective Root Cause Analysis process and programme within their organisations
- identify the Senior Management role in the success of embedding Root Cause Analysis within their organisations
List each topic to be presented in the Session and describe any examples and practice exercises you plan to include for each topic.
- Interaction of Causes
- Why Problem Solving can fail
- Integrating RCA into organisational processes
- 5 step RCA process
- What can the organisation expect from an effect RCA process
- RCA Skills, Process and Culture
- How can Senior Managers support their RCA initiative