Conduct Risk and Culture Academy

Senior Managers in regulated firms want to gain detailed knowledge of Conduct Risk management, alongside practical skills and understanding of best practice, in order to implement the changes in conduct and culture that are required by their firm’s board and

Venue: 1 Angel Court, London, EC2R 7HJ
Date: 11th October - 3rd December 2018

Vulnerability Academy: Improving outcomes for customers in vulnerable circumstances

The Vulnerability Academy is an in-depth 6 month programme covering key elements of customer vulnerability with the Money Advice Trust. Key areas include; strategic practice, identifying vulnerability, sales & service, collections & fraud, and innovations...

Venue: 1 Angel Court, London, EC2R 7HJ
Date: 22 March 2019 - 25 October 2019