Free Webinar: Vulnerability Academy Q & A

The Academy is a seven month programme where senior managers will have the opportunity to meet, question, and work with leading thinkers across sectors. The webinar allows delegates and potential delegates to ask questions about the programme directly to the faculty.

Venue: Online
Date: 2nd October 2018 / Time: 14:30 - 15:30


Cracking The Culture Code: Measuring Conduct & Culture – An Introduction To Behavioural Analytics

This behaviour-based evaluation, effectively turns organisational culture from an abstract concept, into measurable metrics and hence a valuable source of management information.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 15th October 2018 / Time: 09:00 - 17:00


Intraday Liquidity

Intraday liquidity has become a hot topic amongst regulators since the banking crisis, the regulator has shifted more responsibility to the commercial banks to regulate their own liquidity in order to avoid a situation where one bank’s failure brings about stresses on other banks through the intraday settlement system.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 19th October 2018 / Time: 09:00 - 17:00


How the Financial Ombudsman Service Works

The Dispute Resolution Handbook sets out the rules and regulations for the FOS. But what does that really look like in practice, and how does it work in the day to day?

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 24th October 2018 / Time: 09:00 - 13:00


The CoSec Network

The CoSec Network in partnership with governance experts Atkis and Nestor Advisors is a unique opportunity for Company Secretaries and Governance Officers within UK Finance firms to meet quarterly in a confidential setting to discuss challenges, evaluate opportunities and solve problems with their peers.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 30th October 2018


Handling Complaints in 2018 – What’s Changed?

This very practical workshop will help you to get under the skin of complaints, to understand more about how complaining can make customers feel and react, and what they are really unhappy about.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 7th November 2018 / Time: 09:00 - 17:00


GDPR litigation

This workshop will walk you through a complex data breach scenario, taking you from crisis point, through a range of challenges, to help you find strategies and actions to mitigate the risk of a data incident developing into a business-critical matter.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 9th November 2018 / Time: 9:00 - 12:00


RCA Analyst – Facilitator (2 day workshop)

Root Cause Analysis (RCA) is increasingly found to be an integral part of financial regulator standards. There is a demand to demonstrate the ability to perform effective RCA across the business. Organisational attitude towards applying a transparent cause and effect

Venue: 1 Angel Court, London, EC2R 7HJ
Date: 12th - 13th November 2018 / Time: 08:30 - 17:00 (Both days)


RCA Senior Management Briefing – Morning

The aim of the briefing is to provide Senior Management with the knowledge that they require to understand effective and structured RCA and to subsequently make decisions on the organisation’s RCA strategy.

Venue: London
Date: 14th December 2018 / Time: 11:00 - 13:00


RCA Senior Management Briefing – Afternoon

The aim of the briefing is to provide Senior Management with the knowledge that they require to understand effective and structured RCA and to subsequently make decisions on the organisation’s RCA strategy.

Venue: London
Date: 14th December 2018 / Time: 14:00 - 16:00