Presenting with Impact

Avoiding information overload, whilst ensuring all essential information is communicated without disengaging the audience, is just one of the challenges facing practitioners delivering training in the banking sector.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 23rd November 2018


RCA Senior Management Briefing – Morning

The aim of the briefing is to provide Senior Management with the knowledge that they require to understand effective and structured RCA and to subsequently make decisions on the organisation’s RCA strategy.

Venue: London
Date: 14th December 2018 / Time: 11:00 - 13:00


RCA Senior Management Briefing – Afternoon

The aim of the briefing is to provide Senior Management with the knowledge that they require to understand effective and structured RCA and to subsequently make decisions on the organisation’s RCA strategy.

Venue: London
Date: 14th December 2018 / Time: 14:00 - 16:00


Learn How to Predict Your Firm’s Culture and Conduct

This behaviour-based evaluation, effectively turns organisational culture from an abstract concept, into measurable metrics and hence a valuable source of management information.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 23rd January 2018 / Time: 09:00 - 17:00


Group Think – Understanding Bias Through the Lens of Behavioural Science

The benefits of behavioural science are regularly spoken about by regulators, as a tool to avoid blind spots and improve culture in banking. Groupthink is one of the most important biases that managers in Finance and Banking can understand and address if they are to become more competitive, productive and avoid adverse outcomes.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 8th February 2019 / Time: 09:00 - 17:00


Root Cause Analysis Awareness Workshop – Morning Session

Root Cause Analysis (RCA) is increasingly found to be integrated into financial regulator standards. The attitude towards applying an effective Root Cause Analysis process is often regarded as an indicator of best practice within a regulated firm.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 11th February 2019 / Time: 09:00 - 12:00


Root Cause Analysis Awareness Workshop – Afternoon Session

Root Cause Analysis (RCA) is increasingly found to be integrated into financial regulator standards. The attitude towards applying an effective Root Cause Analysis process is often regarded as an indicator of best practice within a regulated firm.

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date: 11th February 2018 / Time: 13:30 - 17:00


How the Financial Ombudsman Service Works

The Dispute Resolution Handbook sets out the rules and regulations for the FOS. But what does that really look like in practice, and how does it work in the day to day?

Venue: UK Finance, 1 Angel Court, London, EC2R 7HJ
Date:14th February 2019 / Time: 09:00 - 13:00