Webinars

Firms are facing into the next paradigm shift for customer engagement. This is being driven by ongoing digitisation, a new regulatory and risk landscape, a responsibility to meet the needs of vulnerable customers – and above all a focus on customer experience across all aspects of the business. On the back of Consumer Duty, this topic could not be timelier, as the industry’s leading firms are all building core capability for managing communications that meet customer needs. Together with our expert panel, we’ll take a deep-dive into the practical business transformation required to lead the way and deliver brilliant customer communications.

Join us as we explore the transformative potential of APIs and delve into actionable insights aimed at empowering banking professionals to surmount challenges, seize opportunities, and cultivate a culture of resilience.

DORA is about Digital Operational Resilience in the Financial Services. Data security falls under this umbrella. What challenges arise when attempting to independently monitor third-party and internal data access and usage, as well as identifying abnormal activities signalling potential cyber threats? Where trusted third parties possess legitimate and privileged access to your data environments, how can the protection of both parties be assured? Richard Whyte, CEO of Responsiv, joins UK Finance to explore the need for an overseer of data access. We will explore the following themes: 1. The need for independent oversight of data use. 2. The need for independent control of data flowing across international boundaries. 3. The need to control and audit privileged access.

If May 2024 SS1/23 is live: are firms in scope ready?   Firms have faced significant challenges, in ensuring their MRM policies have been updated as well as ensuring they have a comprehensive inventory of Models, DQMs, Tools, Calculators, and non-models within the scope of the Supervisory Statement.   Join KPMG and Mitratech’s Henry Umney for an engaging webinar discussion on what firms have achieved in the last 12months and the challenges that they still face with the expanded the workload for modelling teams and the work still to do   Don’t miss this opportunity to understand some of practical strategies firms have taken to date for navigating SS1/23 compliance and how they have, or plan to, leverage technology to enhance model inventory completeness.