Lender tech trends - the Annual Mortgage Efficiency Survey 2024 results

Webinar overview:

It’s been another significant year of change and challenge for mortgage lenders, technology and the economy, and during this time MSO Software Limited has gained exclusive access to senior stakeholders in mortgage lending.

In this webinar, you’ll be the first to hear of the key insights from the interviews conducted as part of the thirteenth annual Mortgage Efficiency Survey, which has seen a record 43 lenders from across the UK market participate.

This survey looks at current automation across:

the mortgage journey
regulatory impacts
evolving agenda
aspirations and plans for technology.

Area of expertise:

Data & analysis Mortgages Personal banking

Top Speaker

Charles Roe

Director of Mortgages, UK Finance

Charles has over 25 years financial services experience and joined UK Finance in August 2020. As Director of Mortgages he has overall responsibility f...

Charles has over 25 years financial services experience and joined UK Finance in August 2020. As Director of Mortgages he has overall responsibility for delivering the mortgage policy work of UK Finance.

Prior to joining UK Finance, Charles was Executive Director and Chief Risk Officer at The Nottingham Building Society where he was accountable for designing and implementing the Society’s risk strategy and framework. Charles brings with him a wealth of experience including time as a director in the Regulatory Financial Services Practice at Grant Thornton LLP and 11 years regulation and compliance experience at the FCA. Whilst at the FCA, Charles was Head of Department for the mortgage sector, where he developed the FCA’s approach to the supervision of the UK mortgage market and oversaw the implementation of both the Mortgage Market Review and Mortgage Credit Directive.

Steve Carruthers

Business Development Director, MSO Software Limited

With over 30 years in financial services, Steve Carruthers has a wealth of experience working with large high street banks, new challenger banks and i...

With over 30 years in financial services, Steve Carruthers has a wealth of experience working with large high street banks, new challenger banks and in the building society sector. In recent years Steve has developed particular expertise in the UK intermediary mortgage market in both lending and distribution. He joined Iress in February 2019 in the Lending division. A well-known industry figure, Steve is also a regular speaker at events and media columnist. Steve is an avid runner, cyclist and single malt enthusiast.

Matt Smith

Managing Director, WPB

Matt is currently Chief Content Officer at WHJE, and MD of WPB. He has many years’ experience of financial services marketing across many sectors that...

Matt is currently Chief Content Officer at WHJE, and MD of WPB. He has many years’ experience of financial services marketing across many sectors that include retail banking, commercial, technology, regulatory, wealth management and derivates as well as more latterly insurance and re-insurance.

MSO Software Limited

A better mortgage experience.MSO Software Limited strategic commitment is to make the mortgage process easier for everyone. Our software helps lenders...

A better mortgage experience.

MSO Software Limited strategic commitment is to make the mortgage process easier for everyone. Our software helps lenders and intermediaries give their clients the best mortgage experience through an efficient, connected journey from sourcing to completion.

Powering lenders who process one in three mortgages in the UK, and recognised as the most advanced end-to-end system of its kind, our mortgage sales and originations software reduces the constraints of legacy systems and is transforming the way lenders of all sizes do business.

Find out how we can help your business here.

High street lenders, building societies, niche lenders, digital banks & mortgage brokers

Individuals who have an interest in how mortgage technology is meeting consumers changing needs

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