Risk and Resilience Academy 25 May 2021 - 30 June 2021

Join the Risk and Resilience Academy for support and guidance on the new operational resilience policies. Registration now open.

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Customer Experience Summit, 7 – 11 June

Join us at the Customer Experience Summit to look at how 2020 changed the way customers spend, save and bank forever.

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COP26 and Beyond: Webinar Series – 21 April to 23 June

Learn about the steps the industry should take when devising strategies to support the transition to a net zero economy.

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Fraud - The Facts 2021

Our Fraud – the Facts 2021 report highlights that last year the banking industry worked hard throughout the pandemic to protect customers...

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'Future of Finance’ podcast series

‘Future of Finance’ podcast. This series explores the latest trends in financial services and the challenges of tomorrow.

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Through our specialists we provide an unmatched breadth and depth of knowledge, all in one place.

Fraud the Facts 2021

Our Fraud – the Facts 2021 report highlights that last year the banking industry worked hard throughout the pandemic to protect customers from fraud and to go after the criminals behind it, with over £1.6 billion of fraud stopped in 2020. However, criminals turned to online and technology-enabled scams to exploit people’s fears about the Covid-19 pandemic, using digital platforms to target victims directly and tricking them into giving away their money or information, avoiding banks’ security measures.

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