Data lies at the heart of the Financial Conduct Authority's (FCA) vulnerability regulations. Firms need to know their vulnerable consumers, hold the right data about them and use this to help and support them. Firms also need to balance the FCA's expectations on data with those of the Information Commissioner's Office (ICO), General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Senior Managers newly responsible for reporting on their firm's Conduct and Culture often wonder how best to demonstrate effective personal oversight of ethical decision-making. Identifying key forms of non-financial (and financial) misconduct, this workshop involves attendees actively in responding to ethical challenges and assessing culture.

The Recovery Planning and Resolution Plan production processes are time-consuming and resource-intensive, and ones that is important to undertake efficiently and effectively.