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On-going
United Kingdom
What does good conduct look like for a firm? What does it look like for customers? What are the impacts of poor conduct?
This accessible, online course will give you the skills and tools to address these issues. Learn about conduct and conduct risk in the context of governance, risk and compliance frameworks. Review examples of good conduct and how they contribute to good customer and market outcomes. Get to grips with conduct in practice including the UK Senior Managers and Certification Regime, MiFID II, GDPR, handling complaints and vulnerable customers.
This on demand course is awarded in association with Alliance Manchester Business School, the University of Manchester.
UK Finance members can get a 5 per cent discount on all ICA courses – USE DISCOUNT CODE: UKFIN5 at checkout.
Learning outcomes:
Agenda:
This course can be studied at anytime and students have three months to complete the course.
Senior Course Director - Governance, Risk & Compliance
The future needs well-rounded compliance and financial crime prevention professionals who have specialist knowledge but also the right personal skills...
The future needs well-rounded compliance and financial crime prevention professionals who have specialist knowledge but also the right personal skills to adapt to change. Awarded in association with Alliance Manchester Business School, the University of Manchester, ICA's internationally-recognised qualifications are designed to:
You will benefit from a powerful virtual learning experience, including analysing real-life examples and case studies and have the opportunity to share best practice, ideas and experiences with other course participants.
Are you looking to train your teams? ICA can also partner with you to design and deliver learning solutions that have a positive impact on your teams? confidence and ability, your risk management approach and your competitive advantage. Find out more about the in-house training we offer in partnership with UK Finance by contacting them directly - training@ukfinance.org.uk
This course is awarded in association with Alliance Manchester Business School, the University of Manchester.
ICA Specialist Certificates are designed for anyone wanting focused yet accessible knowledge in specific areas of risk. They are suitable either for those working in the first and second lines of defence looking to certify existing specialist areas of knowledge, or for those looking to increase their professional agility by learning about new areas of risk.
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