This report contains statistics summarising the latest findings from UK Finance’s annual National Payments Study (NPS) for 2024. The NPS is an annual market research survey of individuals in the UK, investigating their financial lives and approach to payments.

This statistical digest provides a wealth of information summarising the survey responses about personal financial holdings, payments, receipt of income, remote banking, online shopping, spontaneous payments and cash acquisition in the UK.

The report is available to download here - simply log into the UK Finance member portal to obtain access.

The report is also available to purchase, find out more here.

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