Policy and Guidance

Filter policy and guidance - Guidance

Prioritising accessibility in industry thinking to deliver optimal customer outcomes

17.02.25

Guidance

Prioritising accessibility in industry thinking to deliver optimal customer outcomes

This document highlights key takeaways and understanding from the conversations held between industry experts and charities to improve services.
Guidance on the failure to prevent fraud offence (ECCTA 2023)

11.02.25

Guidance

Guidance on the failure to prevent fraud offence (ECCTA 2023)

Section 199 of the UK’s Economic Crime and Corporate Transparency Act 2023 sets out a corporate criminal offence for failure to prevent fraud.
Annual Equivalent Rate (AER) Practice Note

10.02.25

Guidance

Annual Equivalent Rate (AER) Practice Note

The “Annual Equivalent Rate (AER) Practice Note” is published jointly by UK Finance and the Building Societies Association.
Customer vulnerability disclosures

23.01.25

Guidance

Customer vulnerability disclosures

Principles for information sharing between mortgage intermediary firms and lenders
Commercial finance industry commitments on personal guarantees

16.10.24

Guidance

Commercial finance industry commitments on personal guarantees

UK Finance is today publishing a set of commitments made by a number of its Commercial Finance members, providing confidence that the commercial finance industry maintains a proportionate approach to the taking of personal guarantees, and that individuals are treated fairly and appropriately when they agree to provide one.
UK Finance and BSA Annual Percentage Rate of Charge (APRC) Guidance

30.11.23

Guidance

UK Finance and BSA Annual Percentage Rate of Charge (APRC) Guidance

Funds Transfer Regulation – ‘How To’ Interpretative Guidance

09.08.23

Guidance

Funds Transfer Regulation – ‘How To’ Interpretative Guidance

In 2015 the updated Funds Transfer Regulation (FTR) (also known as the Wire Transfer Regulation) was published.
FAQs on the Mortgage Charter

27.06.23

Guidance

FAQs on the Mortgage Charter

Lenders stand ready to help anyone who is concerned about their finances.
Information on Silicon Valley Bank

13.03.23

Guidance

Information on Silicon Valley Bank

Following the announcements made by regulatory authorities, UK Finance has been working with our members, the government and regulators as part of the response to Silicon Valley Bank UK.