Social engineering scams erode consumer confidence even as building trust in digital channels has taken centre stage for today's organisations.  Last year, one in three reported fraud cases was from a social engineering scam. As the incidence of authorised push payment and other impersonation scams continue to grow, traditional security controls are no longer a match for advanced social engineers. 

In this session, we will step inside real social engineering scams and expose insights only behavioural biometrics can reveal. Find out what behaviours indicate the most fraud risk, and how they compare to the genuine population. Finally, see what the fraud trends are telling us about social engineering scams in 2021, and the areas you should focus on to protect your institution and your customers.

KEY OBJECTIVES AND LEARNING OUTCOMES:

  • Where are legacy fraud prevention tools leaving blind spots when it comes to social engineering scams
  • What digital behaviours indicated the most fraud risk and how do they compare against the genuine user population
  • How social engineering is trending in 2021, and three areas of focus that financial institutions should consider when adapting their fraud strategies to detect impersonation scams.

 

Iain Swaine

Iain Swaine

Head of Fraud Strategy, UK & EMEA

Around 20 years of Cyber Security expertise, more particularly specialising in eCrime/online fraud prevention but backed with more traditional Informa...

Around 20 years of Cyber Security expertise, more particularly specialising in eCrime/online fraud prevention but backed with more traditional Information/IT security practical experience. Have undertaken roles in end user organisations (particular financial sector), management consulting and now within a product vendor where I can utilise my knowledge to develop solutions that deliver on business requirements.

Strong believer in the sharing of intelligence between trusted parties and partnerships at both an industry level and via personal relationships. Demonstrable history of mitigating cyber threats within the financial sector and beyond, and have prevented significant losses or attacks through the use of novel investigative or prevention techniques.

Able to look at all three levels of the cyber security problem - tactical/operational/strategic - to understand the threat space. Strong believer of Red Teaming and thinking like an attacker to proactively defend against future attacks and have undertaken both practical and theoretical examples of this. 

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Tom Peacock

Tom Peacock

Lead Threat Analyst, UK & EMEA

Working within the world of banking fraud, helping clients analyse, understand and make the most out of the BioCatch technology. 

Working within the world of banking fraud, helping clients analyse, understand and make the most out of the BioCatch technology. 

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John Formby

John Formby

Director, Fraud Management at UK Finance

John has worked in the fraud prevention industry for over 30 years. Having practical experience in both the card and retail banking sector, John ...

John has worked in the fraud prevention industry for over 30 years. Having practical experience in both the card and retail banking sector, John is responsible for leading and directing the activities of Fraud Committee, Financial Fraud Panel and their respective sub-committees. John's responsibilities also include developing, implementing and leading Industry fraud prevention initiatives across the card, retail bank, e-crime, mobile payment and digital banking environment, and as a subject matter expert, he represents UK Finance and the Payments Industry at senior external fraud meetings and fora including meetings with Government and Regulatory bodies.

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BioCatch

BioCatch

BioCatch is the leader in behavioral biometrics which analyses an online user's physical and cognitive digital behavior to protect individuals and the...

BioCatch is the leader in behavioral biometrics which analyses an online user's physical and cognitive digital behavior to protect individuals and their assets. Our mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust and ease seamlessly co-exist. Leading financial institutions around the globe use BioCatch to more effectively fight fraud, drive digital transformation and accelerate business growth. With over a decade of analysing data, over 60 patents and unparalleled experience, BioCatch continues to innovate to solve tomorrow's problems. For more information, please visit www.biocatch.com

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