New technology is providing consumers with more choice and a full range of digital channels to make and accept card payments. Uniquely, credit cards also allow customers to borrow to help them to manage their money more easily day-to-day.

The Cards team at UK Finance covers all aspects of the lifecycle of the consumer credit card, both as a source of credit and as a payment mechanism, through engagement with our Payments colleagues. Please refer to the Payments team for more detail on payment related issues.

At UK Finance we provide a single, strong voice to help shape industry direction on policy matters and help our members navigate through the complex legislative and regulatory landscape to deliver changes – our expert team provides regular and timely insight and analysis. We also provide support where a common issue requires a collective industry approach, such as through the pandemic and the more recent cost-of-living challenges.

The Cards priorities, as agreed by the Cards Product & Service Board, continue to track our core activity around credit, debt management and credit data sharing. Our activity in relation to each of these matters is guided by the purpose statement, agreed to by our members to support their businesses and deliver good outcomes for consumers, which aligns to a key overarching priority for UK Finance.


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