Events & training

UK Finance Training

Vulnerability and Consumer Duty Academy

Starting 5 November 2024

In our twelfth cohort of the award-winning Vulnerability and Consumer Duty Academy, we will be bringing this to life across twelve sessions including an induction, a graduation and ten interactive, practical and problem-solving online workshops.

Vulnerability Academy Hero H2 2024
Workshop highlight

Difficult Conversations for Mortgage Arrears | 11 November

Understand what the FCA expects of a firm when dealing with clients in arrears with their mortgage, especially as most of these clients are now deemed vulnerable.

Economic Crime-1476972303
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Diploma: Financial Understanding - Oct 2024

10.10.24

Training

Diploma: Financial Understanding - Oct 2024

Focus on the asset-based finance industry and lays foundations for a successful management career.
Key Conversation: New Digital Assets and Money
Key conversations series

04.11.24

Seminar

Key Conversation: New Digital Assets and Money

Join the latest in our 'Key Conversations' series, for a half day event focused on Digital Assets & Money where we will reflect on the policy and regulatory progress within the digital assets and money ecosystem.
Vulnerability and Consumer Duty Academy – Autumn 2024

05.11.24

Academy

Vulnerability and Consumer Duty Academy – Autumn 2024

In our twelfth cohort of the award-winning Vulnerability and Consumer Duty Academy, we will be bringing this to life across twelve sessions including an induction, a graduation and ten interactive, practical and problem-solving online workshops.
Complaints – The Process and Our Customer Experience

06.11.24

Workshop

Complaints – The Process and Our Customer Experience

This workshop will provide a supportive environment for individuals tasked with overseeing complaints strategically or managerially, offering a platform for open dialogue, learning and thoughtful reflection on meeting regulatory standards and the practical impacts and challenges we all face in meeting those expectations.
SS1/23: The Journey so far – Practical Implications and Key Considerations
Webinar

06.11.24

Webinar

SS1/23: The Journey so far – Practical Implications and Key Considerations

SS1/23 went live in May 2024. How are firms faring? o Firms have faced significant challenges to not only ensure MRM governance and policies are enhanced, but to operationalise these enhancements across a broad spectrum of areas including developing a comprehensive inventory of Models and DQMs, uplifting model development and validation practices,…
Difficult Conversations for Mortgage Arrears

11.11.24

Workshop

Difficult Conversations for Mortgage Arrears

Join us in this upcoming workshop to enhance your understanding of regulatory requirements and their significance, improve your communication strategies with debtors, develop effective debt collection tactics, and learn techniques for handling difficult calls. Don't miss this opportunity to enhance your debt collection skills.
Operational Risk - Session 5: Incorporating ESG into Operational Risk Framework
Operational Risk Series

11.11.24

Workshop

Operational Risk - Session 5: Incorporating ESG into Operational Risk Framework

Whilst more progress has been achieved in embedding ESG into financial risk frameworks, such as credit and market, understanding of Operational risk integration is still developing. This interactive workshop provides a succinct and practical overview of key ESG components and offers a step-by-step guide for integrating ESG risk management into the…
Commercial Customer Risk: Workshop 1 - Introduction to Financial Analysis
Commercial Customer Risk Series

11.11.24

Workshop

Commercial Customer Risk: Workshop 1 - Introduction to Financial Analysis

UK Finance is running a series of online workshops which will provide practical support for staff members working closely with clients in analytical roles, increasing their ability to understand both financial and non-financial commercial customer risk issues.
How to Optimise Your Lending Strategy for Growth
Webinar

12.11.24

Webinar

How to Optimise Your Lending Strategy for Growth

Join our session to understand the power of data in credit decisioning and how to unlock lost opportunity potential. When was the last time you looked at your decisioning process? Is it fit for purpose in our modern digital world? Does it protect you and your business, while also enabling growth? Unlock the power in your onboarding process and…

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