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As interest rates have returned to more conventional levels, deposit savings has returned to centre stage, both for customers and deposit taking institutions.
For customers, an increased yield makes deposit accounts a much more attractive option. This has led to an increase in attention, and in some cases, price sensitivity. Pricing strategies and behavioural assumptions that worked previously are no longer fit for purpose.
From the perspective of banks and building societies, the large balances accumulated during the COVID years have begun to unwind and flows have increased, yet most find that they do not fully understand those flows. Under increased organisational scrutiny many are finding that they do not have the analytical tools and insights they need and are under-invested relative to the lending side of the balance sheet
At the same time increases in the cost-of-living have placed pressure on savings and led to outflows to support everyday expenditure. Under such circumstances savings skills and tools are increasingly valuable, but whose role is it to provide the tools and train the skills?
In looking to navigate the new environment, our experts will outline how banks need to:
Partner, Simon Kucher
Jon is a Partner in Simon-Kucher’s London office and leads the UK Financial Services practice. Jon has 25 years of financial services experienc...
Jon is a Partner in Simon-Kucher’s London office and leads the UK Financial Services practice.
Jon has 25 years of financial services experience as a consultant and practitioner. He is an internationally recognised expert in revenue growth, product and commercial management within the banking and wealth management sectors. Jon has advised numerous clients in Europe, Asia, Australia, Africa and South America delivering measurable uplifts to their P&Ls.
Prior to entering the field of consulting, Jon worked in the UK banking sector for 12 years leading product and commercial strategy for one of the leading UK banks.
Jon holds an MBA from London Business School and an MA (Hons) in Social & Political Sciences from Cambridge University.
Rohan is a Partner with Simon-Kucher & Partners based in the New York office. He is an expert in complex price modeling and financial analysis wit...
Rohan is a Partner with Simon-Kucher & Partners based in the New York office. He is an expert in complex price modeling and financial analysis with an in-depth knowledge of operations research techniques including forecasting and revenue growth management.
At Simon-Kucher he has worked with leading financial institutions in both North America and Europe on pricing optimization, customer segmentation models, price elasticity measurement, as well as revenue and yield management, working to help with initial design through to final implementation.
Rohan has worked on several projects that involve the heavy use of data and analytics, to help the clients more accurately understand customers’ behaviors and ultimately make better pricing decisions.
Rohan holds a Master's degree in Operations Research, specializing in Financial and Managerial Applications with a GPA of 4.00 from Columbia University in the City of New York.
Managing Director, UK Finance
In his role as managing director of personal finance, Eric is responsible for all personal finance matters, including cards, complaints handling, cond...
In his role as managing director of personal finance, Eric is responsible for all personal finance matters, including cards, complaints handling, conduct regulation, consumer credit, payments, savings and supporting vulnerable customers across retail and private banking portfolios. Eric is accountable to retail, private and mid-tier bank CEOs for the development and delivery of sector specific strategies, maintaining active senior-level engagement with politicians, regulators, consumer advocates and policy makers on a range of issues to support the economy, serve customers better and earn trust in the sector.
Eric is a chartered banker and a non-executive director at the Buckinghamshire Building Society (chair of risk), Registry Trust Limited and also holds non-executive roles on the government's Credit Union Expansion Project and Regional Growth Fund.
Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives m...
Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries.
Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients.
We achieve this by optimizing every lever of their commercial strategy - product, price, innovation, marketing, and sales - based on deep insights into what customers want and value. With 37 years of experience in monetization topics of all kinds, we are regarded as the world's leading pricing and growth specialist.
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