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The financial services industry is at a crossroad. Generative AI has exploded onto the scene, captivating imaginations with its potential to revolutionise everything from customer experiences to risk management. Yet, beneath the hype lies a sobering reality: multi-year implementation complexities, staggering costs, and the elusive ROI question. Are we witnessing a fleeting trend or a transformative force about to reshape the entire industry?
While ChatGPT and other platforms grab headlines, the reality is more complex. Implementing and maintaining large language models (LLMs) requires significant time, resources, and expertise, raising questions about long-term ROI and practical impact.
Join us for a thought-provoking panel discussion as we delve beyond the hype and explore the multi-year implementation play that often gets overlooked.
We'll tackle critical questions like:
Futurist, Senior Researcher, Generative AI, Cognizant
Currently with Cognizant Research, Duncan Roberts joined the company in 2019 as a digital strategy and transformation consultant in industries ranging...
Currently with Cognizant Research, Duncan Roberts joined the company in 2019 as a digital strategy and transformation consultant in industries ranging from satellite communications to educational assessment. He has advised clients on utilizing technology to meet strategic objectives and discover the art of the possible through innovation.
Before Cognizant, Duncan worked for one of the largest publishing houses in Europe, playing a leading role in the digital publishing revolution, helping transform their operations and launching new innovative products. He holds a Masters in Philosophy and Classics from the University of St. Andrews.
Industry Advisor - UK Banking, Microsoft
Abhi is a digital transformation specialist with over ten years' experience working within Financial Services. He is based in London and currentl...
Abhi is a digital transformation specialist with over ten years' experience working within Financial Services. He is based in London and currently works at Microsoft as an Industry Advisor, working with key strategic banking customers in the UK. Prior to joining Microsoft, Abhi worked as a management consultant at PwC. Throughout his career, he has worked with clients to envision, develop and implement digital transformation initiatives that leverage the latest technology to deliver business value (e.g., enhanced customer experience, increased colleague productivity and enterprise-wide operational efficiencies).
Executive Director: Data Science and Innovation, Standard Chartered
Christos leads Standard Chartered's data science team in the UK, bringing two and a half decades of extensive experience in banking and financial serv...
Christos leads Standard Chartered's data science team in the UK, bringing two and a half decades of extensive experience in banking and financial services. His expertise spans across financial technology, financial markets, and corporate banking. Christos holds a Master's degree from Northwestern University and an MBA from Kellogg Graduate School of Management
Principal, Data Policy, UK Finance
Walter McCahon oversees policy work on privacy, data protection and data ethics issues at UK Finance. Before coming to UK Finance, he worked for the B...
Walter McCahon oversees policy work on privacy, data protection and data ethics issues at UK Finance. Before coming to UK Finance, he worked for the BBA in various policy areas, including privacy, data protection, Open Banking, and retail banking regulation. He previously worked for the New Zealand Banker's Association and New Zealand Ministry of Economic Development on financial sector regulatory reforms.
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology m...
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow Cognizant @Cognizant
Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to emp...
Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.
This will be relevant across financial services, but in particular banking. Larger corporations and traditional banks will find it useful as they look to implement and find value in generative AI.
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