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Outsourcing can cut costs and improve the quality of non-core functions. But it can also transfer risk beyond your control.
Hidden fees, vendor solvency and data security are just some of the most common problems. Service providers may also have governance issues, landing you in hot water with the regulator.
The FCA considers your firm accountable. Though the work may be outsourced, regulatory responsibilities remain firmly in-house.
Introducing the right processes is an essential part of managing third-party risk. From Service Level Agreements (SLAs) to termination contracts, the right documentation will safeguard your business and demonstrate best practice to the regulator, especially with the overlay of Consumer Duty.
Join us for this half-day training course where we’ll work through the outsourcing cycle, helping you develop the controls and contingency plans required to protect your firm.
This workshop is also available as an in-house programme, which means you can tailor it to exactly what you and your colleagues require. Pricing for in-house will depend on what is required. Enquire about this option by contacting our training team.
An introduction to outsourcing
New arrangements and service level agreements (SLAs)
Governance frameworks and good relationship management
Managing risk in outsourcing arrangements
Successful termination of contracts
Non-Executive Directive
After graduating from Cambridge University, Mark spent much of his career in investment banking asset management, working and living in London, Edinbu...
After graduating from Cambridge University, Mark spent much of his career in investment banking asset management, working and living in London, Edinburgh, Chennai, Mumbai, Moscow and Qatar. Using his experience as an executive, in a number of FS firms, he has delivered a variety of compliance programmes globally for several international organisations. Mark is also a Non-Executive Directive with an emphasis on risk and compliance.
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