Course overview:

Outsourcing can cut costs and improve the quality of non-core functions. But it can also transfer risk beyond your control.

Hidden fees, vendor solvency and data security are just some of the most common problems. Service providers may also have governance issues, landing you in hot water with the regulator.

The FCA considers your firm accountable. Though the work may be outsourced, regulatory responsibilities remain firmly in-house.

Introducing the right processes is an essential part of managing third-party risk. From Service Level Agreements (SLAs) to termination contracts, the right documentation will safeguard your business and demonstrate best practice to the regulator especially with the overlay of Consumer Duty.

Join us for this half-day training course where we’ll work through the outsourcing cycle, helping you develop the controls and contingency plans required to protect your firm.

By the end of this workshop, you will be able to:

• Understand the regulator’s expectations (of your company and the service provider) 
• Set practical and workable SLAs
• Introduce standards of best practice
• Identify the common risks of outsourcing
• Focus on risk management and contingency planning
• Easily evidence management controls to the regulator

Interested in taking any of our workshops in-house?

Whether you are seeking to upskill your team, enhance productivity or foster a culture of continuous learning, we can deliver customised training programmes designed to meet your specific needs. If you have an enquiry, you can complete the in-house form and our training team will be in touch with next steps.

In-house training