The webinar will introduce data management expertise to UK Finance members. 

In this webinar, Mphasis sets out its approach to managing and leveraging data through data modernisation. As part of this, we will explore how data is both a cost and an opportunity. 

UK Finance will set the scene – how legislation and regulation are changing when it comes to data protection, access to data by third parties through open banking and the development of the re-usable digital identity market (using PII). 

Banks continue to operate in isolation, within the realm of financial services. While that is what they were designed to be, developments in technology have reshaped customer expectations and customers now expect to be advised and hand-held through transactions based on their preferences both within and outside of the domain of financial services. As such, the key to better customer experience is a fuller view of the customer. 

Banks only have access to and retain a subsection of the data available about customers, which only helps them build a profile of their customers based on their transactions with the bank. It often misses the context and the events that contribute to the genesis of the transaction. Modernising the data ecosystem allows banks to make sense of transactions and gain an overall picture of the customer. 

In this webinar we will look at the key questions and challenges facing the new target ecosystem from a technology perspective and discuss the ways that you can alleviate these by making meaningful technology choices while delivering towards your business priorities. 

Mohammed Rupawalla

Mohammed Rupawalla

VP and CTO, Digital & Data Strategy, Mphasis

25 years of experience in building large scale digital transformations across diverse industries Expertise in business strategy, organisation transfo...

  • 25 years of experience in building large scale digital transformations across diverse industries
  • Expertise in business strategy, organisation transformation, digital and data strategy and roadmaps
  • Deep experience in stakeholder management, change management and conflict resolution.
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Shuvo G. Roy

Shuvo G. Roy

Vice President & Head - Banking Solutions (EMEA), Mphasis

A seasoned leader in Financial Services with over 26 years in Banking & Capital Markets, Shuvo has led key transformation engagements at leading g...

A seasoned leader in Financial Services with over 26 years in Banking & Capital Markets, Shuvo has led key transformation engagements at leading global Banks & Investment Managers. With a comprehensive exposure to Technology & Operations consulting in Front through Back office, Shuvo is thoroughly conversant with industry standard methodologies and the Regulatory environment in Banking & Capital Markets, and has demonstrated capability in building organisational capability and Intellectual Property. Published widely on both sides of the Atlantic, he continues to engage with various components of the industry in shaping new and effective standards.

Outside of work, Shuvo is a qualified Pilot, a multi-instrumentalist musician and a keen player of racket sports.

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Phillip Mind

Phillip Mind

Director Digital Technology and Innovation, UK Finance

Phillip is Director for Digital Technology and Innovation at UK Finance.   He has a particular focus on how legislative and regulatory policy im...

Phillip is Director for Digital Technology and Innovation at UK Finance.  

He has a particular focus on how legislative and regulatory policy impacts digital transformation in finance and banking. He works across the digital transformation landscape on digital identity, AI, new digital money, tokenisation, open banking and data protection.  

His previous role focussed on influencing payments strategy and regulation in the UK. Phillip has a public policy background with previous roles at HM Treasury and in local government.

He currently sits on the FCA Innovation Advisory Group and Smart Data Council.

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Mphasis

Mphasis

  • Technologists in decision-making roles
  • CIOs
  • CTOs
  • CDOs and their direct reports
  • Chief Architects

Click the image below to watch the webinar againThe value of customer data and how to realise it