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Mental Capacity, Mental Health and other Decision-Making Limitations Toolkit

  • Published date: 18.01.2019
  • Category:

In response to a growing understanding of the difficulties faced by consumers experiencing impaired mental health, limited mental capacity or other decision-making limitations, UK Finance has worked with consumer experts and a dedicated project group to seek areas of potential for alignment which could help drive a more consistent experience and outcome for customers in these circumstances.

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