Events & Training Archive

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19.10.21

Workshop

Conduct and Culture reporting: getting it right first time

Led by the UK example, regulators worldwide are increasing the pressure on managers in financial firms to show they are performing their roles effectively, giving due thought to risk culture and corporate purpose, and showing an informed understanding of human behaviour.
Customer Experience Summit

Limited tickets left

18.10.21

Course

Customer Experience Summit

As personal banking and financial services firms begin to plot a route to economic recovery, there is an opportunity to do so in ways that benefit customers and meet their changing needs.
Understanding the truth of the data that sits at the heart of your fraud prevention strategy
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12.10.21

Webinar

Understanding the truth of the data that sits at the heart of your fraud prevention strategy

In order to be effective, fraud data must be accurate. However, in addition to accuracy, with the increasingly automated decision-making processes being implemented across banking platforms, it’s becoming crucial to have appropriate, relevant and accurate fraud classifications and markers within your data.
Risk and Resilience Academy - September 2021

08.10.21

Conference

Risk and Resilience Academy - September 2021

This comprehensive training academy explores the principles involved in managing risk and enabling a resilient culture. The academy will help delegates to develop frameworks, practices, and behaviours that instil operational resilience disciplines across their firm.
Vulnerability Academy - October 2021

07.10.21

Academy

Vulnerability Academy - October 2021

Protecting consumers in vulnerable situations is a priority for firms and Regulators, including the Financial Conduct Authority and ICO, as well as being central to wider legal frameworks.

05.10.21

Network

Network: Heads of Operational Risk - 10/2021

The UK Finance Head of Operational Risk Network is a FREE quarterly meeting of Heads of Operational Risk from UK Finance member firms who come together to share experiences, problem-solve and receive timely and relevant insights from UK Finance policy directors, regulators, government spokespeople and key subject matter experts in a confidential setting. Topics The Head of Operational Risk Network will help Heads of Operational Risk:

05.10.21

Workshop

Financial Promotions - October

Advertising products and services in an increasingly crowded and competitive market is a challenge for many members. Firms are having to take a multi-channel approach to reach customers at the right time, in the right place with the right message. However, the dangers of uncontrolled use of communication channels such as social media have become apparent in recent years resulting in huge lawsuits, and financial and reputational damage for inappropriate use. 
GDPR and Vulnerability – Vulnerability Programme

01.10.21

Workshop

GDPR and Vulnerability – Vulnerability Programme

UK Finance has partnered with the Money Advice Trust to develop a new Vulnerability and GDPR workshop to address these specific requirements to ensure you can meet your responsibilities.

09.09.21

Network

Network: Chief Risk Officer Member Network, 09/21

Life is certainly not dull for a Chief Risk Officer (SM4 holder) of a Challenger, Specialist or Small Firm, who needs not just to learn from the mistakes of the past, but, be able to control a turbulent and uncertain future. So, how does a Chief Risk Officer (CRO) make an impossible job possible?