UK Finance Learning Hub

Tightened regulation and accountability means the need for robust risk, governance, compliance, cyber and financial crime training has never been greater.

The Learning Hub offers targeted governance, risk and compliance training courses with easy-to-use learning technology to help financial services organisations maintain and evidence regulatory compliance whilst developing a culture of continuous professional development.

Access our new eLearning library brochure below to view the full content catalogue and find the right course for you and your team.

The Learning Hub enables our members to:

  • Identify individual knowledge gaps with diagnostic assessments
  • View both high level and granular graphical reports that highlight areas of compliance and non-compliance
  • Track and record all staff learning activities against appropriate CPD schemes
  • Incorporate your own company messaging, policies, processes, products and procedures using the in-built eCreator authoring tool

What’s more, the Learning Hub is powered by The Access Group, who are ranked as the #1 Financial Services eLearning provider in the UK today.

The Training Courses

The content is specifically designed to ensure our members can address all aspects of regulatory compliance, along with the professional and personal skills your employees need to achieve continuous development and competency.

UK Finance advise on the content developed by The Access Group, along with a number of associated industry specialists including Chartered Insurance Institute, FSQS, Zishi and the Investment Association.

Covering everything from Consumer Duty, Data Protection (including GDPR), an introduction to the FCA and PRA, Risk & Operational Resilience, FCA Conduct of Business rules, Anti-Money Laundering, Senior Managers and Certification Regime (SM&CR) and Conduct Rules, Customer Service and Workplace Wellbeing, you can be sure the eLearning course libraries will support a culture of compliance and continuous professional development.

Head of Operational Risk within Mortgages

Just some of the courses available:

  • Information Security
  • Information Security & Cybercrime
  • Combating Market Abuse 
  • Compliance with the Criminal Finances Act 2017 
  • Complying with Sanctions 
  • Countering Bribery and Corruption
  • Customer Due Diligence 
  • Cybercrime 
  • Fighting Fraud 
  • Introduction to Financial Crime
  • MLRO The Role of the Money Laundering Reporting Officer 
  • Anti-money Laundering and Countering Terrorist Financing"
  • Risk and Operational Resilience
  • An overview of the parties and methods involved in buying, selling and financing property
  • Mortgage and home finance regulation and the various types of mortgages
  • Mortgage advice and the criteria to fulfil
  • Selecting suitable insurance to combine with a mortgage
  • Equity release, home purchase plans, sale and rent back and commercial mortgages
  • Arrears and possessions
  • Customer Interactions
  • COBS Appropriateness 
  • COBS Best Execution 
  • COBS Client Categorisation 
  • COBS Dealing and Managing  
  • COBS Essentials 
  • COBS Suitability
  • MiFID II

Cards Courses:

  • Consumer Credit Regulations (Personal Loans and Credit Cards)
  • Motor

Financial and Risk Modules:

  • Risk and Operational Resilience


Additional Content Features

  1. The Chartered Insurance Institute (CII) courses available within the Governance, Risk and Compliance catalogue, are aimed at those who are new to insurance to give them an understanding of the world of insurance and how it works in a simple format.
  2. The Cyber Catalogue provides members with NCSC-approved courseware for cybersecurity and data protection awareness training. Written and designed by cybersecurity experts and learning specialists, the modules help your people embed and sustain cyber resilient behaviours across your organisation.
  3. Key Point Summaries provide a summary of the training courses provided in the GRC suite and allows for those who only require an awareness of the topic rather than everyday practice. These summaries also work very well as learning reinforcements, or refreshers, of a topic to assist with behaviour change.
  4. Advice Matters is the quarterly CPD solution for financial professionals accredited by the LIBF. This accessible resource provides 4 hours CPD per year towards your agreed target. With up-to-date regulatory and technical knowledge, Advice Matters can positively impact your ability to do your job and can give your company a sustainable and competitive advantage.
  5. Compliance & Corporate Social Responsibility courses can support your organisation in ensuring that you and your employees remain compliant with the legislation and regulations that effect your business operations.

The Companion App

As part of your subscription, Members will gain access to the mobile app, called "Access Learning mobile app", which enables learners to continue their learning from a mobile device, when and where it suits, with full access to content within the 'My Activities' feature when they are online.

All content can be studied offline with tracking back to the LMS when users are next online.

If you have a question or want to suggest a topic to include within the Hub please feel free to give the Learning Team a call on 020 3934 1054 or email the team at

Learning Hub Features

The UK Finance Learning Hub powered by Access is a market leading Learning Management System that has been ranked in the global 'Top 10' and named as the UK's #1 LMS for Financial Services.

On top of the award-winning content, some of the features you will receive when you sign-up, include: 

eCreator Tool

The UK Finance Learning Hub includes unique tools to help you deliver effective and engaging learning. The easy-to-use eCreator tools allow you to develop brand new or adjust existing eLearning content to ensure you can address any possible learning need in your organisation. 

Reporting and Tracking

The Learning Hub provides members with a toolkit of everything required to create, assign, deliver and report on learning throughout the organisation.

Record and track CPD, set learning pathways and track individual progress against them, allow employees to search all available content, allow employees to rate, share and discuss learning courses, and more.

Collaborative and social learning

In-built peer-to-peer functionality allows learners to start discussions and share questions, tips and views. Ask the expert also offers the option of assigning a nominated person (expert) to an activity, pathway, or topic, to support learners.

View manager’s dashboard

Access LMS offers the unique ability for line managers to view the real-time RAG status of their team’s learning activity. View departmental training completion status at a glance.

Continuing Professional Development (CPD) tracking

In-built CPD tracking. Use the standard scheme or configure your own. Automatically log CPD time accrued as part of your relevant online learning activities, or manually add offline time.

In association with

Access Group logo

The Access Group is a leading provider of business management software and solutions to mid-sized UK and Asia Pacific organisations. We help thousands of customers across commercial and not-for-profit sectors become more productive and efficient.

Access learning solutions encompass our Access LMS learning management system, eLearning creation and gamification tools, and the eLearning courses your employees need to support their development and compliance now, and in future.

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